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Auto repair shop advice
Tips on Hiring Superstar Techs and Advisors in Competitive Times
The following article is a guest post from Bob Cooper of Elite. It originally appeared in Elite’s Auto Shop Idea Center. One of the single greatest challenges shop owners face today is finding and hiring the superstars. Regardless of...
Bad Customer Service is Like Setting Money On Fire
It's hard to set a quarter on fire. But it's not hard to set a quarter of your revenue on fire! In fact - auto repair shops do it all the time. According to an American Express survey conducted several years ago, each year 55% of...
Upcycle Your Auto Repair Shop’s Customers
Have you ever heard of upcycling? Upcycling is a combination of recycling and upgrading – taking old items and turning them into something even more valuable or interesting than the original item. RebornUK takes non-running sports car...
Three Sources of Revenue Auto Repair Shop Owners Should Consider
Do you face revenue shortfalls during certain times of year? Is your auto repair shop facing increasing competition and wanting a way to differentiate itself? Or, do you want to continue to grow your revenue and your business? Here are...
A Modern Design Affects Your Auto Repair Search Results!
Did you know that a modern website design affects how you rank on Google? It does! That’s why it’s important to ensure that your site is kept up to date with a modern design. It seems odd that your site design affects how it searches –...
Repair Shop Customers Prefer Texting – Are You Offering It?
One way your repair shop can improve both customer satisfaction and technician productivity is by communicating with your customers via text. It’s surprising just how much people prefer texts to phone calls. According to Forbes magazine,...
Hiring Technicians – Three Great Tips from Shop Owners
There’s nobody out there who understands exactly how hard it can be to find great technicians – except other shop owners. The standard hiring recommendations – test their competence, make sure there’s a cultural fit, check references –...
The Importance of Responding to Negative Online Reviews
Online reviews are one of the most important factors in the success of a small business today. Auto repair shops with dozens of mostly positive reviews land better placement in local search rankings and a higher likelihood that a...
How Independent Auto Repair Shops Win
Big dealerships and auto repair chains have some advantages over independent auto repair shops. Many big businesses are sitting on a mountain of cash. They can negotiate the best prices from their parts suppliers because they buy so...
