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Auto repair shop advice
The Technicians You Need: Building Your Team
Hiring technicians is the largest challenge many auto repair shops face. For most other shops, it will become their largest problem as soon as they lose an employee. This is the first post in a three-part series on building a strategy to...
Thinking Like Your Customer
Have you ever gone into a store and been shocked at how disconnected from reality the people working there were? If you ask the server at a pizza restaurant whether they sell by the slice, or you ask an employee at the grocery store...
How Lyft and Uber Might Change the Future for Auto Repair Shops
For many people who live in cities across the United States, Uber and Lyft have changed the way they move around. Compared to taxis, they arrive more quickly, are cheaper, are easier to call, and the drivers are individually rated and...
The Difference Between a Vendor and a Partner
In the business world, everyone wants you to think of them as a partner, not a vendor. Companies use the word as a marketing tool, as if calling themselves a ‘partner’ will make you willing to pay more for their services. In reality,...
The Three Jobs of an Auto Repair Shop Owner
Every business owner has parts of their job that they love, and parts that they don’t like at all. That’s especially true for small business owners, who find themselves doing a little bit of everything. Maybe you love repairing...
Location, Location, Location
For many businesses, location is key. A great location might cost extra money, but you’ll earn far more because people will see your auto repair shop and it will be more convenient for them to drop their vehicle off for service. When it...
Earn More Money with Great Auto Repair Shop Photos
Most auto repair shop owners put plenty of work into their shop. They work to build efficient workspaces, to keep their customers comfortable, and to keep their employees happy. That work can pay dividends once customers see it for...
The Difference Between a Website and a Web Presence
Back in 2005 when Repair Shop Websites was founded, your website was your business’s online presence. It was an exciting time for the web - Google had just gone public, valued at $23 billion. Now consider this: Google’s current valuation...
Don’t Keep the High-Performing Jerk
If you watched more than a handful of cartoons as a kid, you remember all of the evil geniuses. Their names were different in each show, but they were always trying to rule the world, and the heroes always stopped them. Did you ever...
