Responding to online reviews isn’t just customer communication; it’s high-visibility marketing. An easy way for people to learn how your shop treats customers is by reading the responses to the shop’s online reviews. Click here to learn how how to use your review responses to make you look great.
Archive for the ‘Infographics’ Category
Making Online Review Responses Profitable for Your Auto Repair Shop
January 16th, 2020How Your Auto Repair Shop Can Thrive During Tough Times
October 13th, 2019The economy is still strong, but it won’t stay that way forever; some experts are predicting a downturn in as little as a year. Click here to learn how to come out of a rough patch in the economy better off than ever.
Boosting Customer Confidence
September 10th, 2019When customers see (or hear) something that causes them to doubt the quality of your work, they are less likely to be satisfied with that work – even if it was exceptional. Click here to learn how to maintain the appearance of an experienced, high-caliber shop.
Three Ways to Earn New Business Quickly
August 8th, 2019Searching well on Google is one of the most cost-effective ways for auto repair shops to earn business, but it doesn’t happen overnight. Click here for three ways to earn business while you’re waiting for your new website to “take hold” and generate results.
Five Steps to Becoming Known For Auto Repair In Your Community
July 10th, 2019When you open a new shop, it can take years for locals to think of you when they hear the words “auto repair.” But there are steps you can take to increase your visibility and memorability, which will speed this process up considerably.
Click here for five of the most effective techniques to become known more quickly.
Auto Repair Shops: A Thirty Second Process that Earns Five Star Reviews
June 12th, 2019Nine out of ten people read online reviews, and only a quarter of them would do business with a company rated 1 or 2 stars. Click here for a process to boost the reputation of your auto repair shop with almost no added work on your part.
2019 Automotive Repair Shop Customer Survey: Key Findings
May 28th, 2019Repair Shop Websites surveyed nearly 600 U.S. auto repair shop customers to determine what shops could be doing to increase their business and make customers happier. This infographic highlights some of the key findings of this research, which include:
- Independent repair shop customers are happier
- Convenience and service quality attract customers
- Trustworthy technicians and service quality create customer loyalty
- Customers really hate bad reviews
- And they don’t mind leaving good ones when asked
Click or tap the image below to see the full infographic!
Is Your Business Running as well as Your Car?
April 7th, 2019Clear Choices Lead to Fast Decisions – and More Sales
March 5th, 2019People today face the highest levels of information overload in history. If you provide them with more (or less) than the information they need to make a decision, they’ll decide to do nothing instead. Click here to learn how to avoid that.
Three Ways to Avoid Devaluing Your Auto Repair Service
February 21st, 2019Most customers don’t know a “good price” for vehicle repair and maintenance. However, they are looking at signals you are sending through your marketing to determine whether to push back against the price that you quote them. Click here for three ways to maintain your margins.