Blog

Despite the best efforts of shop managers everywhere, negative reviews are a common occurrence in the auto repair industry.  There are plenty of reasons – a repair fails, a customer wasn’t happy with the service they received, a customer...

If you’ve got customers looking at major repairs to get back on the road, there’s a good chance that neither of you are thrilled.  That’s because many people can’t handle a $2,000 repair bill, especially if they weren’t expecting it ahead...

When an investor/owner considers which repair shop to purchase, they look at a wide range of factors to determine a shop’s value.  Some of these factors are difficult to impact, such as the shop location, the age of the shop, or the...

Did you know that 92% of people trust recommendations from their friends? While it can seem difficult to get customers to provide referrals, companies grow much quicker and have much better customers when they earn referrals.  Here are a...

Here at Phil's Auto Clinic we believe that caring makes the difference! We are located at 111 N Soboba St in Hemet California, where we service the San Jacinto Valley! We pride ourselves in expert car repair with services that are not...

We hear all the time from our customers that Google has called them to discuss their website.  Unfortunately, these calls are all scams!  Google has posted an article on their own online help portal talking about these scams.  While...

When it comes to finding employees, personality and character traits are more important than experience.  That’s one of the most important findings from Jim Collins’s Good to Great, one of the most influential business management books...

The Corporation for Enterprise Development did a survey of over 900 companies with five or fewer employees to take a look at business financial needs.  They found that fifty-five percent of those surveyed indicated that they could only...