Five Tips For A Great New Employee Onboarding Process

Mar 10, 2017

With great technicians and service writers so hard to find, it’s more important than ever to make each hire a success.  Here’s how to improve your employee retention and increase the likelihood of a good technical and cultural fit.

Is Your Shop Providing Excellent Phone Service?

Feb 7, 2017

The first phone call with a customer is your best opportunity to gain a new customer – or to lose business! Click on the infographic below to learn five tips which will help your shop turn phone calls into vehicle repairs and service revenue.Phone...

Turning Price Shoppers into Repeat Customers

Oct 27, 2016

If you manage a repair shop, you probably regularly get calls from customers that are price shopping. While it’s true that some of these customers will always search for the cheapest price, many of them are price shopping because they don’t know how else...

How to Recruit Great Technicians

Sep 23, 2016

For several years now, finding qualified automotive technicians has ranked as one of the top challenges for independent repair shops. One of the most important ways to increase your pool of applicants is to build a solid job description that promotes the benefits of...
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