Infographics Archives - Page 5 of 5

Five Key Performance Indicators That Demonstrate Shop Excellence

May 15, 2017

There are dozens of metrics a shop can track to ensure they’re operating efficiently and generating the earnings needed to support shop owners and staff. These five, however, are among the most commonly tracked indicators by successful repair shops. Click here to...

Five Tips For Succession Planning – And How They’ll Improve Your Life Now

Apr 25, 2017

There’s no need to wait until a couple of years before retirement to build a shop that can run without you! By taking the succession planning steps in this infographic, you’ll improve your shop revenues, reduce risk, and improve your life!

Five Tips For A Great New Employee Onboarding Process

Mar 10, 2017

With great technicians and service writers so hard to find, it’s more important than ever to make each hire a success. Here’s how to improve your employee retention and increase the likelihood of a good technical and cultural fit.

Is Your Shop Providing Excellent Phone Service?

Feb 7, 2017

The first phone call with a customer is your best opportunity to gain a new customer – or to lose business! Click on the infographic below to learn five tips which will help your shop turn phone calls into vehicle repairs and service revenue.Phone...

Comparison: Buying Web Ads Versus Building a Great Website

Jan 25, 2017

If you’ve been running an automotive repair shop for more than a month or two, you’ve probably been approached about purchasing ads on Google; the salesperson may have called this Pay-Per-Click advertising, or Search Engine Marketing. Does it make sense...

Five Things Automotive Repair Customers Will Pay More For

Dec 26, 2016

Customers are price sensitive if it’s the only way they have to compare shops. Once they’ve grown to trust that a shop provides a better experience and peace of mind, they’ll happily pay more for service. Click the image below to learn about five...

Turning Price Shoppers into Repeat Customers

Oct 27, 2016

If you manage a repair shop, you probably regularly get calls from customers that are price shopping. While it’s true that some of these customers will always search for the cheapest price, many of them are price shopping because they don’t know how else...

How to Recruit Great Technicians

Sep 23, 2016

For several years now, finding qualified automotive technicians has ranked as one of the top challenges for independent repair shops. One of the most important ways to increase your pool of applicants is to build a solid job description that promotes the benefits of...

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