Getting the Most Out of Your Auto Repair Reviews

We’ve mentioned before that online reviews are a critical part of your online presence, and great reviews will draw new customers to your shop.  To maximize the impact that online reviews, have, however, you need to do more than just check online every few months and...

Invest in Retaining the Customers that are Invested in Your Shop

Consider this – one of your customers has come in three times for an oil change, and brought a coupon each time.  They haven’t bought any other services from you, and even refused a couple of recommendations.  Another brought their vehicle in for regular maintenance,...

Leadership in Your Repair Shop: Defining the Shop Culture

If you’re a shop manager, there’s a good chance you’ve learned the value of strong leadership either by choice or out of necessity.  Leadership is required to keep employees motivated, productive, and directed towards a common goal.  Shop leadership is about more than...

How to Respond to a Negative Auto Repair Review

Despite the best efforts of shop managers everywhere, negative reviews are a common occurrence in the auto repair industry.  There are plenty of reasons – a repair fails, a customer wasn’t happy with the service they received, a customer blames a shop because their...

Auto Repair Financing – A Blessing, Not a Curse

If you’ve got customers looking at major repairs to get back on the road, there’s a good chance that neither of you are thrilled.  That’s because many people can’t handle a $2,000 repair bill, especially if they weren’t expecting it ahead of time.  This makes auto...

Three Ways to Increase Your Shop’s Value

When an investor/owner considers which repair shop to purchase, they look at a wide range of factors to determine a shop’s value.  Some of these factors are difficult to impact, such as the shop location, the age of the shop, or the number of bays and lifts that will...

How to Earn Referrals

Did you know that 92% of people trust recommendations from their friends? While it can seem difficult to get customers to provide referrals, companies grow much quicker and have much better customers when they earn referrals.  Here are a few ways you can do just that....

Phil’s Auto Clinic | Where Caring Makes the Difference

Here at Phil’s Auto Clinic we believe that caring makes the difference! We are located at 111 N Soboba St in Hemet California, where we service the San Jacinto Valley! We pride ourselves in expert car repair with services that are not limited to tires,...

Google Doesn’t Offer SEO or Build Websites.  Avoid the Phone Scam!

We hear all the time from our customers that Google has called them to discuss their website.  Unfortunately, these calls are all scams!  Google has posted an article on their own online help portal talking about these scams.  While Google may call you to confirm your...

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800 Benson Road
Garner, NC 27529

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