Most auto repair shop owners put plenty of work into their shop. They work to build efficient workspaces, to keep their customers comfortable, and to keep their employees happy. That work can pay dividends once customers see it for themselves, but unfortunately many...
Back in 2005 when Repair Shop Websites was founded, your website was your business’s online presence. It was an exciting time for the web – Google had just gone public, valued at $23 billion. Now consider this: Google’s current valuation is $734 billion. ...
If you watched more than a handful of cartoons as a kid, you remember all of the evil geniuses. Their names were different in each show, but they were always trying to rule the world, and the heroes always stopped them. Did you ever wonder if the heroes could make...
Have you ever seen a repair shop that had a terrible online rating, and suddenly had a great one? It’s hard to turn a terrible rating around in a few days – you have to have five reviews before Google will show your star rating, so if a repair shop has a two star...
In many parts of the country, winter is fast approaching. While the coldest days in most states are December and January, November brings sub-freezing temperatures in dozens of US states. Freezing weather isn’t great for vehicles, of course. If they aren’t properly...
Why do people start businesses? It seems like everyone has a different answer to the question. Do most of them hate their bosses? Do they want control of their own schedule? Do they want to make more money? One recent study makes an interesting point. Successful...
One of the definitions of traditional is habitually done. Based on that, we may soon need to change the definition of traditional media. Traditional media was once just print media, but has more recently been defined as newspapers, radio and television – all of the...
Running a repair shop is time consuming. After dealing with repairs, parts orders, customer questions, marketing, employee issues, and bills, there’s sometimes not enough time or mental energy left to dedicate to high-level business management. But if you can’t...
In our recent survey of independent auto shops, we asked what the most cost-effective tools were to bring existing customers into a shop. The most popular tool wasn’t online search or social media (although they did place second and third, respectively). It was...