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Auto repair shop advice
3 Things To Focus On When Developing Business Strategy
We’re halfway through the year, which is a great time to measure progress toward your shop’s annual goals. This year might be an outlier, however; many business owners didn’t set annual goals for 2021 because it was too uncertain of a...
3 Opportunities for Auto Repair Shop Specialization in the Near Future
The biggest automotive story this week is the combined $65 billion GM and Ford have promised to invest in electric vehicles (EVs) by 2025. Tightening emissions laws and changing consumer preferences are forcing manufacturers to make huge...
Three Things That Auto Repair Shops Want But Don’t Ask For
Before my time working at Repair Shop Websites, I conducted business research in the pharmaceutical industry. I interviewed some very smart people along the way. Some of the best bits of wisdom I received were the ones that seemed the...
Making the Most of Too Much Work
After a year of crazy ups and downs, the US is finally turning the corner on COVID-19. Case rates are declining throughout the country, schools and businesses are opening back up, and families are booking summer travel. All of those...
Having a Performance Conversation with a Repair Shop Employee
Nobody wants drama in the shop. It’s bad for productivity, it’s bad for morale and it’s bad for business. And conversations about an employee’s sub-par performance can absolutely create drama if they go south. That’s why even shop...
Why Auto Repair Shops Still Need a Website in 2021
The world’s first website celebrates its 30th birthday this summer. Websites may have started out as a science project, but they have become an important part of small business success. And despite there being many ways for an auto...
Ransomware Hits Auto Repair Shops – How To Avoid It
Imagine this: you open up your shop one morning, turn on your computers, and a message pops up. It says someone stole all your data and if you don’t pay them thousands of dollars they’ll delete all of it for good. It’s called ransomware,...
Selling Maintenance with a Positive Message
While the last 12 months have not been a great time for most local businesses, several factors have helped auto repair shops weather the storm better than many other industries. That's true even while many people’s vehicles stayed parked...
How Important Are Online Reviews for Auto Repair Shops in 2021?
A recent study of consumer perception of online reviews shows that reviews continue to grow in importance when it comes to how consumers make decisions. Consider these key points from the survey of more than 1,000 people: 87% of consumers...
