Blog
Auto repair shop advice
Setting New Employees Up for Success
As hard as it is to recruit technicians these days, you want to do everything you can to be sure they will have a long, successful tenure at your shop. Unfortunately, the early quit rate (within two years of starting) is painfully high...
How to Get More Maintenance Work
We talk to a lot of auto repair shops across the country every day. One of the more common challenges that we have heard from shop owners in 2021 is that they would like to get more maintenance work. To provide our customers with...
Keeping Your Shop Running Smoothly in the Midst of Chaos
We recently surveyed our customers to ask them how busy they are compared to 2019: 60% said they are seeing more cars than in 2019 25% said about the same number of cars 15% said they are seeing fewer cars than 2019 When you consider the...
Looking Outside the Auto Repair Industry for New Hires
The pandemic has shrunk the workforce, and that’s bad news for the auto repair industry. Jobless claims have dropped significantly since last April, but there are still seven million fewer people with jobs than before the pandemic. Many...
3 Things To Focus On When Developing Business Strategy
We’re halfway through the year, which is a great time to measure progress toward your shop’s annual goals. This year might be an outlier, however; many business owners didn’t set annual goals for 2021 because it was too uncertain of a...
3 Opportunities for Auto Repair Shop Specialization in the Near Future
The biggest automotive story this week is the combined $65 billion GM and Ford have promised to invest in electric vehicles (EVs) by 2025. Tightening emissions laws and changing consumer preferences are forcing manufacturers to make huge...
Three Things That Auto Repair Shops Want But Don’t Ask For
Before my time working at Repair Shop Websites, I conducted business research in the pharmaceutical industry. I interviewed some very smart people along the way. Some of the best bits of wisdom I received were the ones that seemed the...
Making the Most of Too Much Work
After a year of crazy ups and downs, the US is finally turning the corner on COVID-19. Case rates are declining throughout the country, schools and businesses are opening back up, and families are booking summer travel. All of those...
Having a Performance Conversation with a Repair Shop Employee
Nobody wants drama in the shop. It’s bad for productivity, it’s bad for morale and it’s bad for business. And conversations about an employee’s sub-par performance can absolutely create drama if they go south. That’s why even shop...
