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Repair Shop Advice

Archive for December, 2019

Best Infographics of 2019

December 30th, 2019

It’s been an eventful year in the automotive world, but the big story hasn’t changed for independent automotive repair shops.  Successful shops understand their customers, understand their community, and understand how to run a profitable business.  Our most popular infographics of the year reflect the reality that auto repair shop owners are trying to better understand all three.  Here are our most popular infographics of 2019!


Five Steps to Becoming Known For Auto Repair In Your Community

When you open a new shop, it can take years for locals to think of you when they hear the words auto repair. But there are steps you can take to increase your visibility and memorability, which will speed this process up considerably. This infographic provides five of the most effective techniques to become known more quickly.

Boosting Customer Confidence

Most people don’t know enough about cars to know the difference between a great repair job and a subpar one.  Unfortunately, a large part of a customer’s perception of the quality your shop provides comes down to their confidence in your knowledge and professionalism.

When customers see (or hear) something that causes them to doubt the quality of your work, they are less likely to be satisfi­ed with that work – even if it was exceptional. Learn how to maintain the appearance of an experienced, high-caliber shop by reading this infographic.

2019 Automotive Repair Shop Customer Survey: Key Findings

We surveyed 600 auto repair shop customers to learn how they choose what shop to go to and what keeps them coming back.  This infographic covers the most important findings of our research.  The most exciting part of this research is that customers of independent auto repair shops are happier with their shops than customers of franchises or dealerships!

To learn how Repair Shop Websites can help bring new customers into your shop, call us at 855-294-6397 or email us at Team_RSW@RepairShopWebsites.com.

Whiskey Creek Auto

December 30th, 2019

Whiskey Creek Auto in Fort Myers, FL is the place to go to get your car up and running in top condition. Owner Franklin has a passion for cars and will treat you and your vehicle with respect. Some of their services include transmissions, engine maintenance and repair, oil changes, and brake servicing just to name a few. Stop by the shop at 11401 McGregor Blvd. or call (239) 481-3500  to schedule an appointment.

Three Things to Leave Behind in 2020

December 23rd, 2019

It’s that time of the year when everyone makes resolutions.  Most of us make too many of them to ever accomplish them all, and they fall off our calendars one by one, until they’re all gone by the end of February.

That’s doesn’t mean it’s not worth the time to plan and execute some changes to improve your shop – and your job satisfaction – in the coming year.  Here are three suggestions for things to leave behind as you move into 2020.


Customer Nearsightedness – It costs a lot of money to bring a new customer into your shop.  When most shops aren’t getting enough traffic, that’s exactly where they put their focus.  Those new customers are important – but make sure you put just as much focus on how to get them to come back a second, third and fourth time, establishing a habit of visiting your shop (and a new home for their vehicle) in the process.  Those follow-up visits cost much less to earn than that first one.

Short-Term Budgeting – No matter where your shop is in the US, odds are that one season is worse on vehicles than the rest of them.  And if you do happen to be in one of those places where the weather is always beautiful, you’ve probably got a tourist season.  Either way, some months probably bring more vehicle traffic to your shop than others, and you probably already have a good idea of which months those will be in 2020.

If you’ve got any major purchases to make, try to make them during the good months.  Try to move as many expenses out of the bad months as possible, and make sure to build up an extra cash buffer going into them.  An annual budget helps to make those slow months less painful – and if it’s managed well, it can also help minimize your tax burden!

Negativity – Life is too short to work with a hostile technician or service writer.  One of the advantages of running your own business is that you can shape the culture, improving the lives of yourself and your co-workers.  If you’ve got an employee that’s angry, disagreeable or dishonest, it doesn’t matter how much they’re producing for you, they’re not worth it.  They’ll send employees, recruits, and customers running faster than they can ever make money for you.  Get rid of them.

To learn how Repair Shop Websites can help your auto repair shop bring in more customers, call us at 855-294-6397 or email us at Team_RSW@RepairShopWebsites.com.

Grand Motorsports and Service, Inc.

December 19th, 2019

Cedarburg, WI area Grand Motorsports and Service, Inc. is the place to go for all of your car repair needs. All repairs are carried out by their certified, expert technicians, and they have years of experience. They do everything from oil changes to a complete engine overhauls. For instance, They use high-tech diagnostic equipment to guarantee your vehicle is repaired. Additionally, they only use the highest quality replacement parts, filters, oils, and components. Call the shop at (262) 204-8144  for an appointment. You can also visit them at W68N954 Washington Ave today.

West Michigan Transmissions | Wyoming, MI

December 19th, 2019

West Michigan Transmissions in Wyoming, MI is the place to go to get your car up and running in top condition. Owner Mike has a passion for cars and will treat you and your vehicle with respect. Some of their services include transmissions, engine maintenance and repair, oil changes, and brake servicing just to name a few. Stop by the shop at 2143 28th Street SW or call (616) 534-7767 to schedule an appointment.

Bob’s Automotive & Wrecker Service

December 17th, 2019

If you’re stuck on the side of the road or your car won’t start in Dover, NH call the experts at Bob’s Automotive & Wrecker Service. Located at 211 Central Ave, their goal is to get you back on the road as soon as possible. Because they cover a wide service area, you can be sure that they will be there to help. They have years of experience and offer emergency roadside assistance, and 24 hour towing. Call their shop at (603)742-9709 to for a tow or to schedule an appointment.

Blanchard Auto Repair | Your Trustworthy Mechanic

December 16th, 2019

Blanchard Auto Repair is the perfect shop in Shreveport, Louisiana for all your vehicle needs. Some of their services that the y specialize in is A/C work, Transmissions, Diagnostics and much more! Come on by the shop at 701 Pine Hill Rd or call them at 318-309-8144 today.

Central Valley Collision Repair | Best Collision Repair in Visalia CA!

December 13th, 2019

Central Valley Collision Repair will have your vehicle looking brand new, whether it be that it needs a new paint job due to age or sun damage, or major repair and adjustments after a collision. These trusted technicians are friendly and professional and come highly recommended. They perform auto body repair, collision repair, auto paint and refinishing, and can even provide a tow to the shop if needed. Drop by the shop located at 250 S Burke St, Visalia, CA 93292 or call 559-734-4740 for your free estimate today!

Swift Auto Service Inc.

December 12th, 2019

Swift Auto Service Inc. in Indianapolis, IN is the place to go to get your car up and running in top condition. Owner Joe Swift has a passion for cars and will treat you and your vehicle with respect. Some of their services include transmissions, engine maintenance and repair, oil changes, and brake servicing just to name a few. Stop by the shop at 4300 South Meridian St. or call (317) 791-1000 to schedule an appointment.

Petty’s Automotive Offers Experience You Can Trust!`

December 11th, 2019

Petty’s Automotive is the place to go for auto repairs when you are in Spartanburg, SC. Throughout owner Barry Petty’s 30+ years repairing cars he and his staff have developed and earned a reputation for honest service and straight-forward advice. Their loyal customers keep coming back because they know that they can trust Barry o give them all the information they need to make an informed decision. Some of the services they offer include brakes, oil changes, engine maintenance and repair. Stop by the shop at 160 S Spring Street or call (864) 583-7639 today to schedule your appointment.