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Repair Shop Advice

Archive for November, 2017

JN Automotive – Honest and Affordable Auto & Collision Repair in Lansdale, PA

November 30th, 2017

Specializing in European auto repair, JN Automotive is experienced servicing all Domestic and Import vehicles. Located at 798 Sumneytown Pike, Lansdale, PA 19446, they recently expanded their business to include auto body repair along with Alignments, Engine and Transmission Repair, State Inspections, Heating and Cooling Services, Quick Lube Services, and much more. Call 215-699-7434 to have your vehicle serviced today!

Our Professionalism Sets Us Apart From The Rest

November 30th, 2017

Lobo Automotive is a full service, automotive repair and maintenance shop serving the Dallas area with many years of consistent and friendly service. Our professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ASE Certified Shop, providing you with the highest quality service. Our auto repair services include alignments, Texas state inspections, diagnostics, factory scheduled maintenance, tires, engines, transmissions, brakes, and more! Call us today at 214-353-9605 or visit our shop, conveniently located at 1818 Storey Ln #100, Dallas TX 75220. We offer free service reminders – when it is time for maintenance, we remember for you! We make your service experience hassle-free. We are happy to offer early bird and night-owl drop-box service and local shuttle service to your home or office.

How Current US Automobile Trends Affect Independent Auto Repair Shops

November 29th, 2017

For auto repair shops, most financial opportunity lies in out-of-warranty vehicles still on the roads.  That means that it’s important to consider what that mix of vehicles looks like (and what it’s going to look like in the coming years) when you’re making investments in your shop.  Here are two things that are changing – and two that aren’t – with current US automobile trends.


Changing: Increasing number of imports on the road

The percentage of imports on the road has reached 50% nationwide, and is moving towards 55% in the coming years.  Unfortunately, diagnostic scanners and software for foreign nameplates can be expensive, and there’s plenty of them out there.  As the market ownership continues to diversify, this could increase costs for repair shops trying to serve a large group of the auto-owning public.

Changing: Telematics pushing people to dealerships for repair

More and more vehicles have telematics systems, which “phone home” to the vehicle’s first dealership and tell them about any problems the vehicle may be having.  This means that the dealership’s service department gets to talk to the customer before anyone else, and potentially sell them on a repair before they even notice it’s needed.  Although lobbyists for independent repair shops are making progress on gaining the right to access this telematic information, it’s still going to lead to a shift toward dealer repairs for the newer, and higher-end, vehicles with these features.

Not Changing: Vehicles use gas

For all the publicity that Tesla is getting, gas is the way people are getting around in the US.  In fact, the percentage of hybrid cars being sold in the US has dropped from 3% to 2% since 2013, as oil became cheaper due to fracking.  Electric vehicles new sale volume has quadrupled over that time – from 0.1% to 0.4%.  And while manufacturers have promised dozens of electric vehicles over the next decade, time will tell if people actually buy them, or if they get manufactured at all.

Not Changing: People are keeping their cars for a long time

There really hasn’t been any killer feature that vehicles have gotten in the last few years that’s pushing old vehicles off the road.  In fact, the average age of a vehicle on the road is at its highest level ever, at over 11.5 years old.  Older vehicles aren’t in warranty and need maintenance to keep up and running, both of which represent a growing opportunity for repair shops.  They also don’t require new technology to service, and technicians don’t have to be trained on any new skillsets to service a vehicle that’s over a decade old, both of which lower costs.

To learn how Repair Shop Websites can help your auto shop earn more business, call us at 866-665-1605 or email us at Team_RSW@RepairShopWebsites.com.

Jarecke Motors | Complete Automotive Service!

November 29th, 2017

In Howard County Nebraska is the beautiful city St. Paul, and in this town sits a great place to get your vehicles repaired. Jarecke Motors is your place for complete automotive service. Their expert mechanics can solve even the most difficult problems. Some of their service include brakes, transmission repairs, engine work, old changes, A/C repairs and much more! Come on by the shop at 711 Howard Ave or give the shop a call at 308-754-4411 today!

Repair Shop Websites Webinar: How Winning Shops Grow Recurring Revenue

November 28th, 2017

Vehicles are lasting longer than ever before, and dealer service bays are competing more aggressively for work on out-of-warranty vehicles. With all of the challenges facing independent repair shops, it’s not a viable strategy to sit back and wait for customers to face automotive breakdowns. The most successful shops improve their financial position and reduce their stress levels by building a reliable recurring revenue engine. Watch our webinar recording on “How Winning Shops Grow Recurring Revenue” to learn:

• What advantages a recurring revenue model can bring to your shop
• How to convert a single visit or a price-shopper into a ‘trust customer’
• What these customer expect from their repair shop in exchange for their continued trust

If you want to learn how to build a reliable recurring revenue engine for your shop, watch it now!

Three Star Auto Service | The Name Says It All!

November 28th, 2017

Over at Three Star Auto Service, you get the best auto service in the Monroe Township or New Jersey. They have over 38 year of business serving the community with awesome three star service! They were even voted Center of NJ Top Shop! Their services include import and foreign repair, oil changes, brake services, engine maintenance, transmission services and much more! Come on by 153 Prospect Plains Rd or call 609-655-1122 today!

Holton Import Service, Inc. | Your European Specialist in Ridgeland, MO

November 27th, 2017

For expert repair and service on Mercedes, BMW, Porsche, and Audi vehicles, visit Holton Import Service. Located at I 55 Trace Drive, Ridgeland, MS 39157, they are a quality option to dealerships, delivering consistently good service. Dealerships cannot compete with the prices or the service at this place. Great People. Great Experience. Great results. Call 601-291-5588 to schedule your import service or repair today!

Affordable, Quality Car Care at Jeff’s Automobile Repair in Fairfield, OH!

November 27th, 2017

Honest and efficient auto repair is what you receive at Jeff’s Automobile Repair, located at 1071 Tedia Way, Fairfield, OH 45014. Not only are the services affordable, but they can handle anything from Brake jobs to Alignments, Diagnostics Services, Engine and Transmission Repair, 4 x 4 Services and much more. Call 513-860-5220 to schedule your appointment today, or drop by the shop to see for yourself why customers keep coming back!

Three Ways to Improve Auto Repair Shop Employee Morale

November 22nd, 2017

One of the biggest impacts a shop owner can make as a leader is to provide a great work environment – one that allows their employees to happily provide for themselves and their family, instead of making them miserable.  But it’s not just the right thing to do – it’s essential to keep technicians from leaving in this extremely tight labor market.  Here are three ways to improve auto repair shop employee morale that cost little or nothing.

Get to Know Your Employees Personally

In corporate America (dealerships and national chains) it’s easy to feel like headquarters has an earnings-per-share goal and your purpose in life is to help them reach it.  While that does come with some perks – their physical work environments look great, and they have great equipment – it’s hard to feel like you are anything other than a small cog in a very large machine.

Independent shops should not feel like this.  Employees should feel important – like their work determines the success of everyone around them – because that’s exactly the case.  Employees will care about the people they work with if the shop owner and/or manager sets the tone of caring in the shop.  Employees will notice if their managers take the time to learn about them personally as well as professionally.  Take the time to get to know your employees and learn what motivates them. Provide that motivation and you’ll reap long-term rewards from your efforts.

Provide Appropriate Positive and Negative Feedback

Every manager knows that, when an employee is failing to live up to expectations, you have to talk with them about it.  Avoiding these conversations allows bad habits to set, and those habits will become entrenched over time.  The problem will get worse, and it will bother people more and more until it boils over, potentially leading to a dismissal that didn’t need to happen if it was only addressed earlier.

There’s two sides to this coin, however.  When a manager is genuinely impressed with great work, great effort, or great displays of moral character, they shouldn’t miss the opportunity to show their approval.  These signals of appreciation can really motivate people, and help them drive through the tough times.

Share Shop Success with Your Employees

How can a profit-sharing plan cost little or nothing?  If a profit sharing plan is well constructed, your shop should earn more by giving money away to your employees than by keeping it all.  Profit sharing plans allow employees a window into what makes a shop profitable, reward hard work, and tie your team together in a tangible (financial) way.

These plans should not be taken lightly – if designed poorly, they can both demoralize employees and reduce shop earnings.  But consulting with a coach or mentor that has successfully implemented a profit-sharing plan, and implementing a well-considered version of that plan, could be one of the best morale-boosting financial decisions you ever make.

To learn how Repair Shop Websites can help grow your business, call us at 866.665.1605 or email us at Team_RSW@RepairShopWebsites.com.

AIR Import Repairs | University Place’s Best Import Repair Specialist

November 21st, 2017

AIR Import Repairs is the best place in the Gig Harbor, University Place, Washington area. They are the experts when it comes to your foreign vehicle. They offer a complete range of services that includes brakes, transmission services, oil changes, batteries, engine work and much more. So come on by 8016 27th St W or call 253-565-3049 today and come get your import car repaired.