Repair Shop Advice

Archive for August, 2011

Firehouse Performance, the Hottest spot for Automotive and Motorcycle Repairs in Kenosha, WI

August 31st, 2011

Firehouse Performance provides the best automotive and motorcycle repairs in Kenosha, WI.  For over 10 years, customers have been taking their vehicles to 4502 22nd Ave for expert repairs.  Call 262 656-0773 for an appointment.

Bob’s Complete Automotive Repair, Chino, AZ’s best and most complete auto repair shop

August 31st, 2011

Bob’s Complete Automotive Repair provides the most complete auto repair in Chino, AZ.  The ASE technicians at 728 E. Road 3 North will fix your car the right way.  Call 928 636-2628 today for an appointment.

Precise Auto Care offers auto repair services you can count on!

August 26th, 2011

Visit Precise Auto Care at N1130 County Road Q in Watertown, Wisconsin for comprehensive, expert auto repair services that include brakes, transmissions, oil changes, factory recommended maintenance, tires, electrical services and more. For a high-performing vehicle, trust Precise Auto Care with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 920-262-1775 or schedule an appointment online.

Dave’s Colonial Motors, The Auto Repair Shop in Bath, NY

August 25th, 2011

Dave’s Colonial Motors provides the best auto repairs in Bath, NY.  The certified technicians at 7246 State Rd will get you back on the road safely.  Call 607-776-3598 for an appointment.

Be Their Solution – August 2011

August 25th, 2011


“People pay to have problems solved.  I don’t care if the problem is boredom, inefficiency, poor decision making, or not being able to find your keys—problems sell.” ~Mike Figliuolo

When a consumer is browsing the web to find an automotive service and repair shop it is because they have a problem and they need a solution.  The problem may be they are unhappy with their last service elsewhere, they may be new to the area and are searching for a car care provider; they may be looking for pricing or troubleshooting for a particular vehicle situation.  When you have a website you are inviting customers and strangers into your business 24 hours a day, seven days a week.  Will they find what they are looking for?  Will they feel comfortable there?


You tell customers they need to have their vehicle in alignment to get the best ride and save money on tires and fuel.  Your website needs to be in alignment as well with your customers and the community it serves. For example, if you serve an affluent neighborhood that prefers European cars your website should include all the amenities that your shop offers such as detailing.  We have one customer that refers to their detailing service as “a day spa for your car”.  Their site also includes all the meeting dates for these car aficionados so they keep the excitement alive.


If your customers and your community are experiencing the economy blues like most then you need to be ready with encouragement and solutions.  They aren’t going to be satisfied with a website that just showcases your mission statement, your awards or why you love cars or where you buy your parts.  They want to know how you can help them.  They want you to be a solution to their problem.


Encourage them by including photos of vehicles that have clocked in over 150,000 miles and are still going strong because the vehicle owner worked with your staff to keep it in tip top shape.  Emphasize that their car can reach that level too with some tender loving care. Taking care of their car saves them money on car payments, insurance and car repair.  You are the solution to giving your customers’ cars a long and healthy life.  You are the solution to saving them money.


If your customers are searching for bargains make sure your website has deals that they won’t receive in the mail, email or social media. It will give them a reason to keep coming back to your site.  You can also encourage them to sign up for special savings on your website that will go to their inbox.


You know your community, its demographics and psychographics.  Build on that to help consumers feel at home while visiting your website.


If you are not sure of your area’s demographics or psychographics, contact me and I’ll be glad to forward the information to you or tell you where to find it!  It is quick and easy and public information.

Rhonda Hiltbrand

Chief Operating Officer

NWZ WORX Multimedia & WorldWide Connectors

Automotive Marketing & Business Consulting, Direct Mail & Technology Services

4270 Mt. Carmel Tobasco Rd.

Cincinnati OH 45244


FAX: 513-688-8303

Milby Automotive, Auto Repairs done the right way in Lancaster, OH

August 24th, 2011

Milby Automotive can fix your car and fix it right the first time.  The ASE Technicians at 2413 East Main St know their job and enjoy their customers.   Call Milby Automotive today for an appointment 740-687-5762.

Allied Automotive, Oklahoma City, OK’s #1 Automotive Repair Service Center

August 24th, 2011

Allied Automotive provides the best auto repair service in Oklahoma City, OK.  Oklahoma residents flock to 5811 NW 63rd St for ASE certified & factory Trained Automotive service they can trust.  Call 405 722-2203 for an appointment.

Rise An Shine Auto Service: Lumberton’s Parts Plus Car Care Center

August 24th, 2011

Rise An Shine Auto Service has provided motorists in the Lumberton area with quality auto care since 1986. This AAA emergency services center can handle any auto repair you may have. If you are in the Lumberton area and in need of a tow or auto repairs call 910-738-1143 or visit the shop at 2353 Kenric Drive Lumberton , NC 28360.

Al’s Radiator & Auto Repair provide the # Auto Repair Services in New London, WI

August 23rd, 2011

Al’s Radiator & Auto Repair provides first class customer satisfaction to the residents of New London, WI.  When your car needs repairs in WI, take it to 502 W Wolf River Ave.  Their certified technicians will have you back on the road in no time.  Call 920 982-6050 for details.

S&H Service & Repair LLC, The most complete Auto Repair Service in Armstrong Creek, WI

August 23rd, 2011

S&H Service & Repair LLC provides the most complete auto repair service in Armstrong Creek, WI.  Located at 7912 HWY 101, their ASE mechanics can service and repair any mechanical item.  Call 715-336-2811 for complete service on your vehicle.