Repair Shop Advice

Repair Shop Websites Launches New Tool to Improve Communication between Shops and Their Customers


September 14, 2011

Over 1,900 Independent Automotive Repair Shops will have access to Visual Inspection Plus, a Revolution in Customer Communication and Retention.

Repair Shop Websites, a leading national website provider for auto repair shops and independent garages in all 50 states and Canada, recently announced a partnership that has led to the development of Visual Inspection Plus (VIP). This exclusive feature offers visual explanation technology for automotive service centers that is designed to greatly reduce or eliminate one of the leading reasons that repair shops lose customers.

 

Repair Shop Websites will offer the mobile application to all of their 1,900+ clients, enabling each shop to capture high-quality photos of a customer’s service needs and immediately post the photos online. Repair Shop Websites clients can feature expert illustration content next to each service photo eliminating customer doubts and suspicions about recommended repairs.
 

With Visual Inspection Plus (VIP), repair shops can now communicate with customers in real-time while offering them knowledge and transparency in the repair process eliminating doubts concerning the need or urgency of the service recommended.
 
“We are always striving to find new ways for shops to engage, retain and convert customers through the web. This unique feature Repair Shop Websites offers should impact the relationships shops have with their customers as well as their bottom line.  This kind of customer interaction is usually only found at new car dealerships and national chains, and we are happy to offer it to all of our customers!” says Richard Benbow, Vice President of Repair Shop Websites.
 
Repair Shop Websites has been creating affordable and professional websites since 2005, and like other features, Visual Inspection Plus will be added at no additional charge.

About Repair Shop Websites:

Repair Shop Websites specializes in affordable websites and marketing practices that educate, engage, and entice our client’s current and prospective customers to choose their shop time and time again. In just 10 to 15 minutes on the phone, Repair Shop Websites can have your company online and competing with new car dealers and national repair chains with a website that uses cutting edge features, Social Media, and Search Engine Optimization. Repair Shop Websites is the official website provider of several of the largest parts suppliers in the United States!

To learn more about Repair Shop Websites, go to www.repairshopwebsites.com or call 1-866-665-1605.

Contact: Richard Benbow
Ph (919) 600-5120