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Repair Shop Advice

11 Ways to Boost Your Auto Repair Shop’s Facebook Engagement


August 7, 2020

Do you ever ask yourself how you can make the most out of your auto repair shop’s Facebook page? Here are 11 different ways you can boost your shop’s Facebook presence (in a fun way)!

11 Ways to Boost Your Auto Repair Shop's Facebook Engagement

1. Birthday shout-outs to employees


Recognize your birthday gal or guy on your Facebook page with a photo accompanied with a simple birthday wish. If you really love birthdays, get a cake and have them pose with it!

2. Follow and then share posts from other local businesses


Encouraging local support within your community boosts the movement of #supportlocal or #buylocalselllocal. Other businesses in your town will be appreciative and reciprocate in your favor next time.

Support Local Business on Facebook

3. Go live on your Facebook page


Yikes! Going live sounds very real, doesn’t it? It’s okay, it doesn’t need to be fancy. Either you or another shop employee (with an outgoing personality) can jump on your shop’s Facebook live. This can be a once a month or once a week (whenever you want, really) type of thing.

Use this platform to share a tip or wish your followers a happy Monday or a happy weekend. Interview an employee and talk about their family, favorite car, favorite meal, etc… Use it to showcase the team and provide a look behind the scenes at the shop.

While being a positive face your followers see on their newsfeed, it also brings light to your shop’s culture.

4. Choose a “Customer of the Week”


This can be as simple as asking a willing customer to be publicly thanked on your Facebook page. If you were excited about the Facebook live, use a video to introduce the customer of the week. Otherwise, take a photo with them and write a short and sweet note of gratitude and share.

By sharing this, other customers will see themselves in the customer you’re promoting. It creates a relatable, curious and engaging Facebook post.

5. Create games – “Guess How Much?”


Encouraging your Facebook followers to play along can be a great way for them to engage and have some fun with your shop. An idea for you to try out could be the “Guess How Much” game.

Here’s how you play: fill a jar with candies, paper clips or virtually anything you can fit into a jar. Share the photo on Facebook asking for people to guess how many of X is in the jar. The kicker here is that the winner should receive some type of prize (they need an incentive to play, of course). Whether the prize may be a gift card, a coupon for an oil change or even the jar of candies itself, it will encourage people to participate!

6. Run a contest during the holidays


Who doesn’t love a little friendly competition, especially around the holidays when there is excitement already in the air?

A few ideas right off the bat could be during Halloween, Christmas and Easter. Encourage your employees and customers to share their best Halloween costumes on your Facebook page. This will get some great laughs and many eyes on your Facebook page. When Christmas rolls around, use this as an opportunity to host a virtual cookie decorating contest or even better, decorate your car with Christmas lights contest. Lastly (we’re sure there’s more holiday contests you may think of), Easter is an egg-specially great time to have an egg decorating contest.

Holidays are a wonderful time to boost the spirits of your customers, while boosting your engagement on Facebook. Always remember to comment and interact with those who are participating!

7. More contest-related ideas? Yes, absolutely.


Try something like this, “Comment on the post, tag a friend or share this post to be entered to win…”. The post you share could involve asking your followers to share what their first car was as a comment and tag a friend to do the same. By the end, you will hopefully have many people engaging with your shop. This will promote your shop’s post on many different newsfeeds. The intent of this type of contest is to gain more followers and boost your shop’s social media reputation.

8. Create a ‘VIP’ Facebook group


If you have customers who ask a lot of great questions about their vehicles or you just want to bring a whole bunch of car enthusiasts together, this could be perfect for you! Create a Facebook group, allowing your followers to join and participate in conversation. This group encourages followers to post questions with the intent of your shop answering them! The shop’s responsibility will be to engage with the questions and provide valuable advice to your followers.

9. Create a poll or survey


Beyond a typical Facebook post, you can create a survey or a poll. These polls can range from silly, to “would you rather?” or more service-related survey questions. This is a chance to have some fun and it’s very easy for your followers to participate with little to no effort (just a click of a button).

10. Boost your shop’s engagement level with pie


Do you like pie? Good, this may be a delicious option for you. Promote a post like: “if we can get X amount of new Facebook followers, [shop owner/shop manager] will get a pie thrown in their face” (or shave their head…depends how brave you are).

You may have seen this with other brands that you follow because it can be a great way to promote your Facebook page. It creates an exciting and risky feeling and people thrive off that. Word of advice: remember to either record a video or take photos of whatever you choose to do because people will be very upset if they miss out.

11. Giveaways


Some repair shops don’t like to do giveaways, but they are on the list because consumers love them, and they work.

Giveaways can be pretty much anything underneath the sun. They can also happen for any reason. Whether you’re celebrating the shop’s anniversary or it’s a Wednesday in August, giveaway promotions can be held at any time. If you need a few ideas to get started, try these: a free oil change, gift card for a local restaurant in town, gift card for gas, or a gift card to a local grocery store. People love free and they are motivated with giveaways.

Are you feeling inspired to give one or two of these a shot? Incorporating these types of posts every so often to your shop’s Facebook page will help you get the most out of your social media presence.

We do more than websites! We also manage Facebook profiles for our customers. If you’d like to learn more about how we help our customers with Facebook, call us at 855-394-6397 or email us at Team_RSW@RepairShopWebsites.com.