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Repair Shop Advice

Posts Tagged ‘Repair Shop’

Is Your Repair Shop Prepared for the Future?

August 4th, 2015

Technology moves so fast that it seems like every time you turn around, the “next big thing” has already been replaced by something better. Google is a great example of a company pushing the envelope – they’ve recently created their own self-driving vehicles division. They’re already on their second major prototype, and if they’re successful, the roads could be safer and the air could be cleaner.

As a shop owner you might be reading this and laughing. But technological innovations can move so quickly you don’t even realize they’re becoming the new norm. One example – in 2008, only 1 in 3 new cars had a backup camera.  In 2013 it was 78 percent, and by 2018, it’s a mandatory feature.  And just like it’s essential to be equipped to handle new technology in cars, repair shops need to be meeting customer’s expectations when it comes to communication technology.

One of the best parts about being a customer of Repair Shop Websites is that we take care of this for you. Over the past decade we’ve added powerful features designed to help you gain more business and stay in contact with your customers.  We’re always looking out for new ways to reach your customers, from mobile sites to online appointment requests to reputation management, we’re here to help you meet your customers’ needs.

Is your shop using these features to grow your customer base?  Give us a call at 866-665-1605 to learn more about whether your site is equipped with these features and how they can help you grow!

Make Your Mother Proud On Mother’s Day

May 7th, 2015

We all know that Moms like to brag about their kids to their friends. When you are around a bunch of Moms all they do is talk about their kids. Why not give your Mother something to brag about this Mother’s Day by updating your shop’s website?

You can update the look of your website with our new designs. Our new designs are clean, professional, with very direct call-to-actions. This means that it will be easy to use for your Mom and your customers.

When was the last time you updated your pictures? You need to add new pictures to your website on a regular basis. This will create a positive image and tell your Mom and your customers that you care about your business.

Give your mom bragging rights by posting positive testimonials on your website from your customers. Your Mom would be able to tell her friends that her kid’s business is successful, and your customers will trust your shop with their vehicle.

If you want to impress your Mom this Mother’s Day, contact us at 866-665-1605 to update your website. Happy Mother’s Day to all of the moms out there!

Don’t Be A Fool This April

April 10th, 2015

It is the month of April,  and this is not an April Fool’s Day joke.  Starting April 21st,  Google will make non mobile-friendly websites disappear from the Google search.  This is not a joke!  If your website is not mobile friendly, you will disappear from the Google Rankings!

You will lose business from current customers.  They won’t be able to contact your shop, and they will become frustrated.  Ask yourself, why would they be a repeat customer if they can’t check on their vehicle or leave reviews about their most recent experience?

And did I mention, you won’t gain any business from new customers.   They don’t know your shop exists. They don’t know you exist.  Maybe it is April Fool’s because your competitors who have mobile-friendly websites are laughing at you.  They can be found, and your customers are most likely contacting them .

Your customers are online, and you need to be there. 88% of consumers who search for a type of local business on a mobile device call or go to that business within 24 hours. Don’t you want this to be your shop?

What is the internet world saying about Google’s mobile update?

Repair Shop Websites has designed mobile-friendly websites that are easy to read, easy to use, and have fast loading time. You will get on Google’s good side if you have our Pro+Mobile, Pro+Connect or Pro+Engage package. Go mobile today by contacting us with 855-349-5289.

Do You Want an ASE Certified Technician Working On Your Car?

November 12th, 2014

Rick Harkins of Harkins Services is a Honda and Acura Specialist as well as a Honda Master Technician. He is also an ASE L1 Advanced Engine Specialist and ASE Undercar Specialist. You can count on Harkins Services in Harrisburg PA to diagnose and repair your domestic or import car, truck, or SUV. Visit the shop at 2910 Ellsworth St. in Harrisburg, PA 17103 or call them at 717-497-2033. Their services include inspections, emissions, alignment, brakes, tires, engine, transmission, diagnostics, and much more!

Looking for expert auto repair in Morgantown, WV? Look no further…Riverside Automotive…your final destination.

February 5th, 2014

Visit Riverside Automotive at 225 Don Knotts Blvd in Morgantown, WV 26501 for all your auto repair needs. Our ASE Certified Technicians have years of experience working on both domestic and import vehicles. Our services include oil changes, brake repair, transmission repair, diagnostics, fleet services, and more. Drop in, call us at 304-241-1717, or schedule an appointment on our website!

Cityside Auto Service – You work hard for your money and so do we!

December 13th, 2013

Since 2004, Cityside Auto Service LLC has provided motorists in the Scarborough, ME 04079 area with comprehensive auto repair services that you can count on! Our ASE Certified Technicians have experience working on both domestic and foreign vehicles. Our services include brakes, transmissions, alignments, tires, oil changes, coolant system flushes,  brake system flushes, power steering flushes, state inspection station, and much more. Visit us at 42 Holmes Rd in Scarborough, ME or call us at 207-883-4590. You can also schedule an appointment online – just click here.

How To Market Your Repair Shop Website

August 21st, 2013

Are You Telling Your Customers About Your Website?

Having a website is essential in the automotive industry these days. A website shows that your business is professional and that it exists! Your goal for marketing your shop is to get all of your customers to go to your website and then for them to contact you!

Your website can’t do all of the marketing for your shop, there is more that needs to be done.

Below is a list that shows you some ways to market your website and your shop:

  • Social Media – Facebook, Twitter, Google+, YouTube
  • Blogs
  • Business Cards
  • Shop Sign
  • Print Ads – local newspaper, directory
  • Promotion products – hats, shirts, pens
  • Company vehicle
  • Links – companies or organizations that might be interested in linking to your shop’s websites

If you market your website and shop correctly your bays will be full!


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Caribbean Auto Shop, The Best Auto Repair in Indian Trail, NC

July 8th, 2013

Caribbean Auto Shop is an auto repair shop in Indian Trail, NC. Since 2009, they have been locally owned and operated to better serve Charlotte and the surrounding areas. They provide quality automotive repair and maintenance services to their valued customers. Some of the services they specialize in are: oil changes, brake services and ac repair. Come on by 13601-B E Independence Blvd. or contact them by phone at 704-882-0577.

You Have A Website – Now What?

March 28th, 2013

Websites are always evolving and ever changing.  After RSW has created your website, the most important tool to their customers is SEO.  As the website leaders in the auto repair field, RSW has created content designed to make sure their customers can be found in search engines.   SEO (Search Engine Optimization) is just one factor in having a successful, searchable website.  After your internet presence has been established, there are still some steps the repair shop owners must take to insure success.  Let’s take a look two simple and not so time consuming things you can do to make sure your website’s potential is maximized.

Does Anyone Know What Your Repair Shop Looks Like?

Send some photos!  A customer goes online, searches for auto repair services, and XYZ Repair Shop comes up in the search.  The customer clicks on the information and is directed to this awesome website.    The customer finds everything they are looking for – name, address, Hours of operation, and a phone number.  Unfortunately for the shop, one basic need is not met.  The customer has no visual.  Without a visual, they have no sense of bond or commitment.  That customer is on to the next website, which has little info and a nice photo of the shop and the staff.  They now have a visual relationship and are ready to commit to their new internet friend.  Don’t be a stranger, send a picture.  Snap a photo with your Smartphone and email it to  A new customer is a photo away from visiting your shop!

Do I Need Social Media?

YES!  Yes, you do.  Facebook, Twitter, Foursquare, and GOOGLE+ are the modern day word of mouth.  Believe us when we tell you, “Nothing spreads faster than information over social media!”  Example: Little Jimmy, who has thousands of friends on Facebook, appreciated the service his mom and dad received at XYZ Repair shop, so he tweeted it out to his 1,000 followers.  In an instant, 1,000 people know who, where, and what XYZ Repair Shop is.  Now, those people tell their friends, those friends tell their friends, and even more friends tell their friends.  XYZ has just become “Internet Famous!”  That is your goal!  Use social media to promote your services.  Set up social media accounts, add it to your website, and promote your great services.  If you don’t have time for Social Media, RSW can take care of it for you.  Did you know our 4th Gear package offers Facebook and Google + set up and posts?  We can post once a week, so you are actively reaching your customers.  Spread the word and share your URL

These are just a couple of things you can do to make sure your Auto Repair Shop Website is running at maximum potential.  Don’t just have a website.  Help us make it work for you. If you aren’t comfortable or need more information, call 866 665 1605 for assistance.  


Chris Williams/ Customer Service Representative

Using Phones to Search: You Do It, We Do It, Your Customers Do It

October 11th, 2012

When searching for local services, ready to buy customers are often not in front of their computer, but they are using their iPhone, Android, Blackberry or other mobile devices to select who, what, when, and where they do business. In their quest to buy, some people are too busy for their computer and depend solely on their phone.

If a website is slow to load and hard to navigate from a phone, consumers are more than likely search for a website optimized specifically for a phone. Convenience is key!

Make sure you aren’t missing these eager consumers. Talk to Repair Shop Websites (, and we can make sure your repair shop has a website that is optimized to meet the mobile needs of on-the-go customers.

Having a website that is compatible with phones and other mobile devices is a key business practice today. Not only will your site look good on their phone, it will be easy for the consumer to take action by contacting you or scheduling an appointment. Provide your community with an easy way to find your shop and contact you. To find out more about the custom website skin design, call 1-866-665-1605 Option 2