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Tuesday, February 11, 2020

The challenge of recruiting technicians in the auto repair industry has been well documented. We sought out to find what percentage of shops are recruiting techs and how short staffing is affecting their business. Click here to see our infographic that highlights what shop owners from across the United States told us.

Tuesday, February 11, 2020

We surveyed auto repair shop owners from all over the United States to find out how they are marketing their shop and what is working for them. Click here to see what is most effective in helping them bring new customers and existing customers into the shop, as well as how it compares to last year.

Thursday, January 16, 2020

Responding to online reviews isn’t just customer communication; it’s high-visibility marketing. An easy way for people to learn how your shop treats customers is by reading the responses to the shop’s online reviews. Click here to learn how how to use your review responses to make you look great.

Sunday, October 13, 2019

The economy is still strong, but it won’t stay that way forever; some experts are predicting a downturn in as little as a year. Click here to learn how to come out of a rough patch in the economy better off than ever.


Tuesday, September 10, 2019

When customers see (or hear) something that causes them to doubt the quality of your work, they are less likely to be satisfied with that work – even if it was exceptional. Click here to learn how to maintain the appearance of an experienced, high-caliber shop.

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