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Tuesday, May 1, 2018
Some companies try to make websites sound confusing so you’ll buy whatever they want to sell you. Simply put, great websites bring in business. Click here to learn how they accomplish that goal.
Friday, April 6, 2018
Every decision or process that helps you fix cars more quickly without sacrificing quality will lead to higher profits. If you’re busy, you can fix more cars; if you need more customers, you can lower your prices without reducing your margins.
Saturday, March 10, 2018
Your phone presence is critical to closing sales. People make assumptions about your professionalism, customer focus and attention to detail within seconds of hearing your voice.
Click here for five things you’ll want to do when you answer a potential customer’s call if you want to earn their business.
Saturday, February 3, 2018
Auto repair shops that perform high levels of maintenance work have higher profits. Maintenance work also yields longer-term customers who are more trusting and more satisfied than repair customers. Click here for three ways to grow maintenance – and your margins.
Friday, January 19, 2018
The rising cost of equipment is one of the largest challenges that shops face today, and it’s likely to get worse as cars become more computerized. Click here for three ways to make sure that major equipment purchases will pay for themselves in increased sales.