Repair Shop Advice

Local Search: 4 Tactics to Elevate Your Auto Repair Shop


June 2, 2023

The four local search tactics are:

  • Get a consistent flow of Google Reviews
  • Make sure you have a dedicated page on your website for each service or service category that you offer
  • Get links from other locally-relevant websites to your website
  • Make sure you have links from the internal pages of your website to your home page

Please read on for all of the important information behind these suggestions! Or, skip to the tactics you specifically would like to read more about.

The always excellent Local Search Ranking Factors Report was recently released for 2023. It has a massive amount of incredibly helpful information. I’ll be breaking down some of the key highlights for auto repair shops with tips on what you need to do with the information over the next bunch of blogs.

Today we will focus on Local Search, which includes the Local Pack and Maps. If you are not sure what the Local Pack is, please see our previous blog – What Is the Local Pack and Why Does It Matter for Auto Repair Shops?.

Today’s topic is the factors that saw a significant increase in importance since the last report. For context, there are 149 factors.

Google search local pack and map Local Search Tactics

#13 – Consistent flow of Google Reviews

This is a brand new factor that hadn’t been included in previous reports and it had a huge debut at number 13. By getting a consistent flow of Google reviews, you are demonstrating that your shop is active and that people are utilizing your business and caring enough about it to post reviews. This is a much better signal to Google than having bursts of reviews where you get 10 reviews within a couple days, get zero reviews for 3 months and then get 10 more reviews in a few days.

Who is responsible?

This is all you and your team. If you don’t ask for reviews you won’t get them. You may have great tools to help you get reviews, but if you don’t use them properly or consistently, you won’t get any.

What to do

Consistently ask happy customers to leave Google reviews for your shop. Set a goal – maybe to ask five happy customers for a review every week. Reward your team members for asking for reviews.

#14 – Dedicated Page for Each Service

This factor shot up 26 spots from #40 two years ago to #14 this year. That’s the second highest increase among all factors.

This has been critically important for organic search for many years and now the experts are seeing it have an impact on Local Search. The key reason for that is because if you want your Google Business Profile to show up in the Local Pack for service-specific searches (like brake repair, alignments, transmission) Google wants to see that you are specifically highlighting those services on your website.

Who is responsible?

You and your website provider. Here’s why. You’ve got to make a good decision to choose a website provider that has the ability to highlight all your services on individual web pages at a price that you can afford. If you are cutting the number of service pages to stay under a certain number of pages on your website to keep the cost manageable, that’s most likely going to hurt you. It’s up to your website provider to create a page on your website for each service you offer.

What to do

Make sure you have a separate web page for each service or service category that you provide.

#21 – Quantity of Inbound Links to Google Business Profile Landing Page URL from Locally-Relevant Domains

This factor saw the biggest increase, jumping from #75 to #21 and should not be underestimated. Google wants to show the best and most relevant businesses in the Local Pack and map when somebody searches for local services. What is a great way for them to judge which local auto repair shop is the best and most relevant? They check to see how many links the shop’s website has going to it from other important local websites.

Who is responsible?

Your website provider or marketing firm may be able to help you a little, but this one will likely rest on your shoulders.

What to do

First, read this blog if you haven’t already – Local Links – What They Are and Why They Are So Important. Next, create your list of potential local links you could get and get to work asking for them. A critical point comes from the blog:

“You don’t need a hundred of these. If you can get a dozen, or a couple dozen, it can push you past your competitors.”

#24 – Links to your Google Business Profile landing page from other pages on your website

This is the debut of this factor. Your Google Business Profile has a link to a web page. It is most likely the home page of your website. You want to have as many reasonable, quality links to that page on the other pages of your website as you can get.

Where this really comes into play is for auto repair shops that have multiple locations. In those cases the link on your Google Business Profile for each of your locations should go to the specific location page on your website. It’s important that you have plenty of links to each of those location pages from other pages throughout your site.

Who is responsible?

Your website provider.

What to do

If your Google Business Profile is linked to your home page you likely have plenty of links throughout your website to that page, but it doesn’t hurt to confirm and add more if needed. If you have multiple locations you are going to want to consider how to includes links to those location pages throughout your website. A great way to do that is by utilizing your service pages. On each service page you should include a link to each of your locations that provides that service.

These are the four local search tactics that SEO experts saw as having the most increased importance for Local Search. By acting on these now you can likely get an advantage on your competition. Don’t try to do them all at once. Create a plan with due dates and start making progress one step at a time.

We can help! If you’d like a marketing partner that can help you perform well in local search, call us at 855-294-6397 or schedule a meeting with us at a time that’s convenient for you!