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Repair Shop Advice

Archive for February, 2019

The Difference Between a Vendor and a Partner

February 28th, 2019

In the business world, everyone wants you to think of them as a partner, not a vendor.  Companies use the word as a marketing tool, as if calling themselves a ‘partner’ will make you willing to pay more for their services.

In reality, there aren’t many companies out there that qualify as partners.  In fact, even most businesses that call themselves partners don’t really want to partner with you.

Whether a company qualifies as a partner or not isn’t just about whether you trust them.  It’s about whether they trust you.  Partners share risk – and when things don’t work out, they share in the losses.  Partners aren’t motivated by the value of their first transaction with you – they know they’re going to lose money on that.  They’re much more interested in making sure that you’ll see value in them over the long term, so they have a chance to make back the money they lose by investing in the relationship up front.

If a vendor offers you a discount in exchange for signing a contract, they’re just a vendor.  If a vendor tells you about how they’re going to invest in the relationship so that you can both make more money, they’re at least talking the language of a partner.  But it’s only when they follow through on that commitment, that they’ve earned the right to be judged on more than their speed, or their price of their last transaction.

So the next time a company tells you they want to be your partner, ask them what they invest in shops like yours to help you be more successful.  Ask them what they need from you, to help make the partnership more successful.  If the response is all about how much money changes hands, that “partnership” probably isn’t worth your time.

To learn how Repair Shop Websites helps shops across the United States get better marketing results, call us at 866-665-1605 or email us at


A & B Auto Center | Serving Norton Shores, MI and Supporting Local Athletic Programs Since 2017

February 27th, 2019

Brett and his team at A & B Auto Center is a pillar of the Norton Shores, MI community. Not only do they provide excellence in auto repair services, they are also proud sponsors of youth hockey in the area. If you’re looking for a repair shop that cares as much about the community as they do about the health and safety of your vehicle, stop by 4616 Grand Haven Rd. Norton Shores, MI 49441 or call (231) 375-0888. They specialize in Brake Repair, A/C Repair and General Auto Repair.

Royson’s Automotive Serves the Columbia, SC Area With 3 Convenient Locations

February 27th, 2019

Royson’s is a full-service maintenance and auto repair shop, visit in Blythewood, Chapin, or Columbia for all your car care needs.

Royson’s Blythewood Auto
10334 Wilson Blvd
Blythewood, SC 29016

Royson’s K & A Automotive
3771 Covenant Rd
Columbia, SC 29204

Royson’s Chapin Automotive
855 Chapin Rd
Chapin, SC 29036

Trust the experts at Royson’s to handle even the most challenging automotive problems on all domestic and import vehicles. They guarantee their work and deliver service with integrity!

Alexander’s Automotive | Providing Clemmons with Superior Auto Repair Service since 1991

February 26th, 2019

Mark and his team at Alexander’s Automotive have been providing superior auto repair service to the Clemmons, NC area since 1991. Alexander’s Automotive is renowned in Clemmons for brakes, towing, RV repair, diesel work, pipe bender/custom exhaust work and more. They also refill personal propane tanks for less than your local exchange station and fill the bottles to the top. Call (336) 766-5658 for more information.


CARQUEST of Langhorne | Parts For Your Car!

February 26th, 2019

Carquest of Langhorne is your place for auto parts in Langhorne, Pennsylvania! Their friendly staff will be more than happy to help you find the part that you need. Besides any part for your vehicle they also have batteries, paint supplies and refurbishing supplies. Come on by the shop at 250 N Woodburn Rd or call the shop at 267-406-4770 today!

Ohio Brake & Lube | Stop On By For Auto Repair!

February 21st, 2019

Ohio Brake & Lube in Canton, Ohio is the place for your vehicle to be when it needs maintenance or repair. Some of the services include oil changes, brakes, transmissions, tires, engine work and much more. Come on by this awesome shop at 5052 W Tuscarawas St in Canton or call the shop at 330-704-7351 today.

Dew Drop Auto Parts & Repair | Drip Drop Dew Drop Your Auto Stop!

February 21st, 2019

Dew Drop Auto Parts & Repair is the auto stop for all things auto repair and auto parts in White Hall, Arkansas.  This awesome shop has not 1 but 2 A/C recovery machines. They also focus on brake jobs, oil chnages, timing belts, and much more! Stop on by the shop at 6020 Sheridan Rd or call the shop at 870-247-3903!

Three Ways to Avoid Devaluing Your Auto Repair Service

February 21st, 2019

Most customers don’t know a “good price” for vehicle repair and maintenance. However, they are looking at signals you are sending through your marketing to determine whether to push back against the price that you quote them. Click here for three ways to maintain your margins.


Bob’s Auto Repair | Proudly Serving Fremont CA Since 1965

February 20th, 2019

At Bob’s Auto Repair, we use high-tech diagnostic equipment to guarantee your vehicle is serviced correctly the first time around. Our expert auto service and repair technicians have years of experience for you to rely upon when you have any questions regarding your vehicle’s care. We handle everything from Classic Vehicle Repair, Brake Services, Engine Repairs, Transmission Services, Hybrid Vehicle Repairs, and Check Engine Light Diagnostics. Stop in the shop at 3824 Union St Fremont CA 94538, or give us a call at 510-657-5080 to let us know how we can help you!

Repair Shop Websites Webinar – Marketing Like a Million Dollar Company – Without Spending a Million Bucks

February 20th, 2019

Have you ever thought “I bet I could get more customers if I had more money to spend on marketing or advertising”? While that might be true, it’s also false. You don’t need to break the bank to fill your bays.

This webinar features marketing tips and advice that will help take your auto repair shop to the next level and get you on your way to becoming known as the best shop in town.

Watch this webinar recording to learn more about:
• Common marketing mistakes that lead to paying thousands for no impact at all.
• How to reach your ideal customers
• The six questions that help you get the most from your marketing dollars.