Since 2017, Mr. Automotive has provided motorists in the Green Valley area with comprehensive auto repair services. All services are performed by our ASE Certified Technicians with high-tech diagnostic equipment. Our services include check engine light, oil changes, factory scheduled maintenance, emissions repair, tires, brakes, alignments, and more! Call us today at 520-625-1500 or visit us at 171 W Continental Rd #115, Green Valley AZ 85622.
Archive for July, 2018
Mr. Automotive | Your Car Deserves The Best
July 19th, 2018McPherson Automotive | The Best Auto Repair in Southern IL!
July 18th, 2018McPherson Automotive is a full-service preventative maintenance and auto repair center that has been performing high quality, guaranteed auto, SUV, and truck repairs in the Du Quoin area since 1985. Whether you need general upkeep and maintenance or a complete vehicle overhaul, we will be there to provide excellent service and trustworthy advice. We can repair and services all makes and models of Domestic and Import Vehicles as well as Fleet and Heavy Duty Railroad Trucks. We perform a variety of services including: Oil Changes, Check Engine Lights, Engine Repairs, Transmission Repairs, Vehicle A/C Repairs, Tire Services, and Brake Repair Services. Contact us at 618-542-9203 or stop by the shop at 1 E Park St Du Quoin IL 62832 to schedule your vehicle’s maintenance today.
Tony’s Motor Service | Honest and Reliable Auto Repair in Los Angeles
July 16th, 2018Tony’s Motor Service has been providing customers in the Los Angeles, CA 90064 area with high-quality automotive maintenance and repair services since 2013 and will work on late model vehicles from 1999 and older. They can handle everything from General Maintenance, 30/60/90 Mileage Maintenance, Brakes, Alignments, Engine Repair, Check Engine Light Diagnostics, Transmission Repairs, 4×4 Services, and even work on Classic Vehicles. Call them today 310-231-0123 or stop by the shop at 11722 Gateway Blvd. Los Angeles, CA 90064 to schedule your vehicle’s next maintenance check up! Whether you need general upkeep and maintenance or a complete vehicle overhaul, Tony’s Motor Service will be there with trustworthy advice and first class repair work.
Vickers Car Repair | Serving Jacksonville Since 1993
July 16th, 2018Vickers Car Repair is a family run auto repair shop in Jacksonville FL that is honest, reliable, and has impeccable customer service. Visit the shop at 22 Cahoon Rd. S Jacksonville, FL 32220 or call 904-781-5286 to schedule your vehicle’s next maintenance service. We have the knowledge to service and repair all makes and models of Domestic and Asian vehicles and can perform a wide array of repair services including: Factory Recommended Maintenance, Oil Changes, A/C Repair Services, Check Engine Light Diagnostics, 4×4 Services, Engine Repairs, Transmission Repairs, Brakes, and even work on Fleet Accounts!
Top Notch Service at Bankert’s Garage
July 13th, 2018We have provided the New Oxford area with automotive maintenance and repair services to include inspections and emissions, import and foreign repair, domestic repair, brake repair, engine services, alignments, electronic services, undercar services, transmission repair and more since 2007. Come in and let our skillful mechanics quickly diagnose any problem you may have and offer a cost-effective solution to get you back on the road. We are located at 168 Fern Drive, New Oxford, PA 17350. You may also contact us at 717-624-0420.
8 Important Tools Every Service Advisor Needs in Their Toolbox
July 11th, 2018The following article is a guest post from Bob Cooper of Elite. It originally appeared in Elite’s Auto Shop Idea Center.
As is true with the top techs, the top service advisors in America need a number of tools in order to succeed. Here’s a list of important tools you can provide to your advisors that will help them maximize sales, customer satisfaction and your shop’s profits.
- Clearly defined sales goals and car count goals that are broken down into daily goals. Not only will having such goals in place help your advisors stay focused, but they will encourage your advisors to further develop their skills. If you don’t have daily goals in place, how will you and your service advisors know if they were successful that day? Remember, the fact that they were busy doesn’t mean that they were successful. By having daily goals in place, not only will they feel good on the days when they reach the goals, but you will have ample opportunities to congratulate them on their success.
- Clearly defined systems and policies. As the shop owner, you need to ensure that every vehicle is properly inspected, and that all discoveries are documented, then provided to the advisor. These policies need to be strictly enforced to ensure ongoing compliance.
- The ability to make decisions. The top advisors in America are empowered by their shop owners to make many decisions on behalf of the company. Not only does this prevent you as the owner from being drawn into every customer concern, but it shows your advisors that you trust their judgement.
- A budget for price adjustments. We all know that there are times when your advisors need to provide your customers with legitimate discounts, a rental car, etc., so what the top shop owners do is set a monthly budget of X dollars for each advisor, and they’ll tell their advisors that the money is there to be used in any way they would like to ensure customer satisfaction. Whatever is remaining in each advisor’s budget at the end of the month is then split with the advisor. With this approach it’s your advisors’ money to lose, so they’ll think twice before giving unwarranted discounts, refunds, etc.
- A pay plan that rewards productivity. Regardless of how their pay plan is designed, your advisors need to be rewarded for three things: The sales they are able to generate, the gross profit margins they are able to maintain, and happy customers. Remember, any behavior that isn’t rewarded will cease to exist.
- Ongoing training. The top shop owners in America realize that an advisor’s job is not an easy one, and that advisors need to keep their skills razor-sharp. This is why they not only enroll their advisors in sales courses at least once a year for a “tune-up”, but also help them develop their other job-related skills by enrolling them in management courses, and asking them to read books like How to Win Friends & Influence Peopleby Dale Carnegie, a great book on people skills.
- A quality control system that includes customer follow-up calls and the recording of sales calls. Advisors can only learn what they are doing right and where they need to improve by listening to recordings of their sales presentations, and hearing what their customers have to say about their services.
- Appropriate leadership. Simply put, advisors need employers that make a point of catching their employees doing things right and acknowledging their behavior, that constantly reinforce ethics, and that create a culture of never putting money ahead of people.
Since 1990, Bob Cooper has been the president of Elite, a company that strives to help shop owners reach their goals and live happier lives, while elevating the industry at the same time. The company offers coaching and training from the industry’s top shop owners, service advisor training, peer groups, along with online and in-class sales, marketing and shop management courses. You can contact Elite at contact@eliteworldwide.com, or by calling 800-204-3548.
Barkley’s Auto Service | Friendly, Fast, Professional
July 10th, 2018Barkley’s Auto Service is a full-service preventive maintenance and auto repair center in the Greenbrier area, specializing in A/C repair, brakes, alignments, oil changes, check engine light, and more. Call us at 501-679-6770 or visit our shop at 686 Hwy 65 N, Greenbrier AR 72058 and let us know how we can help you.
The Best Auto Repair Shops in the World Have These Four Things
July 6th, 2018It takes far more than great mechanics to have a great repair shop. Click here to learn the four elements required for any business to be sustainably successful.
You won’t find a better shop in Northwest Arkansas than Fast Auto & Tire!
July 6th, 2018At Fast Auto & Tire you receive quality work from honest and knowledgeable technicians. This family owned business located at 1308 SW Elm Tree Rd, Bentonville, AR 72712 provides engine and transmission repair, brake repair, alignment services, heating and cooling services, as well as auto diagnostic services. Support this local business by calling 479-254-8080 today, Chris and his staff will treat you right!
Scarlett’s 24 Hr. Towing | We’re here to help!
July 5th, 2018Scarlett’s 24 Hr. Towing provides 24 hour towing and recovery services as well as emergency roadside assistance and junk car removal. Are you stranded on the side of the road? Do you own a car that needs to be towed to a mechanic? Is there an eyesore abandoned on your property that you’d love to get rid of? Whatever the case, you’ve come to the right place! Scarlett’s 24 Hr. Towing can assist you with these and other towing needs by providing you with professional, courteous service 24/7. We provide our customers with damage-free towing to anywhere you need to be. Call us today at 931-484-4007. Serving these areas: Crossville TN, Jamestown TN, Harriman TN, Rockwood TN, Spring City TN, Pikeville TN, Sparta TN, Cookeville TN, Monterey TN.
