Repair Shop Advice

Archive for March, 2018

Randy Premer Repair | Over 40 years serving Greeley!

March 19th, 2018

For over a remarkable 40 years Randy Premer Repair has been serving the Greenly, Colorado area! They know just what to do when it comes to you car, truck, SUV, an boat!  These experts are the ones to call. Some of their services include engine maintenance, oil changes, tires, transmissions, boat repair and maintenance, emissions & much more! They are also willing to work directly with parents of the University of Colorado students! Come check them out at 1300 8th Ave  or call the shop at 970-352-2823 today!

 

Comprehensive Diesel Services for Your Trucks & Tractors at Southeast Iowa Diesel Service in Fairfield, IA!

March 19th, 2018

Southeast Iowa Diesel Service offers a wide variety of diesel services for trucks and tractors, including: Fuel Injector Pumps, Farming Equipment Repair, Truck Inspections, Trailer Repairs, Tarp Installation, and more. Call 641-919-8685 today or visit the shop at 2376 Redwood Ave, Fairfield, IA 52556 for all of your truck and tractor diesel repairs.

A Modern Design Affects Your Auto Repair Search Results!

March 16th, 2018

Did you know that a modern website design affects how you rank on Google?  It does!  That’s why it’s important to ensure that your site is kept up to date with a modern design.

It seems odd that your site design affects how it searches – after all, Google’s crawler doesn’t stop to look at a website and decide how visually pleasing it is, does it?  In reality, design does affect your auto repair search results directly, but there are multiple ways that an old design will leave you buried on page 7.  Here are three of them.


High Bounce Rate

Have you ever parked at a restaurant, taken a look inside – and then got back in your car?  If it doesn’t look clean, or the place is falling apart inside, you might decide you’ll do better elsewhere.  Websites are no different – if people land on a website and it looks very old, they don’t trust the information on it because it might be out of date.  So, they leave immediately.

This is called bouncing from a website, and Google penalizes sites with a high bounce rate.  That’s because Google’s job is to “suggest” sites to searchers by ranking them highly, and they don’t want to suggest a site that everybody runs away from as soon as they see it.

 Non-Responsive Site

Most searches in 2018 are conducted on phones, so if you don’t have a responsive or mobile-friendly site, Google penalizes your search ranking.  And because mobile-friendly designs weren’t around before mobile phones were so common, an old site isn’t going to be mobile friendly.

A site that isn’t mobile-friendly is a double whammy, because they are also nearly impossible to read on a small phone screen.  This causes everyone to leave quickly, leading to a high bounce rate – and another penalty from Google.

Changes in Ranking Strategy

People have been trying to “game” Google’s ranking engine since it was first designed.

At first, search engines like Google rewarded sites that mentioned a search term the most – so people built sites that used the phrase over and over again, but offered little value.

Then Google rewarded sites that had the most incoming links.  This worked well at first, but then people started buying links, paying a middleman so links to their site would be added to thousands of places online.

Every time someone finds a way for a low-quality site to search well, Google changes the way it ranks sites to prevent it.  This cat-and-mouse game means that sites which were designed to search very well years ago won’t do well in today’s market.  A modern website is designed to meet the most recent criteria Google uses to determine which sites should rank well, and which ones should rank poorly.

To learn about how Repair Shop Websites keeps customers’ sites up-to-date at no added cost, call us at 866-665-1605 or email us at Team_RSW@RepairShopWebsites.com.

Nor Cal Performance | Auto Repair Done Right!

March 12th, 2018

In West Sacramento is an auto repair shop where the work is done right! Nor Cal Performance knows just how to treat you and your vehicle. They offer a array of services that include brakes, alignments, engine maintenance, domestic and import vehicle, and much more! This family auto shop will meet your expectations and exceed them! Call the shop today at 916-372-5438 or stop by at 2511 Evergreen Ave !

For Auto Repair Shops, Phone Calls Can Make or Break Sales

March 10th, 2018

Your phone presence is critical to closing sales. People make assumptions about your professionalism, customer focus and attention to detail within seconds of hearing your voice.
Click here for five things you’ll want to do when you answer a potential customer’s call if you want to earn their business.

Full Service Auto & RV Repair

March 7th, 2018

Gelling’s Auto Service has been a staple of the Aberdeen automotive scene since 1990. We’ve spent this time proudly serving the Aberdeen area and have become a valued part of the community. In addition to full service auto and RV repair, we are a U-Haul Authorized Dealer, sell propane for campers and gas grills, and work on one-ton cooled box vans. Our auto repair services include oil changes, brakes, alignments, tires, engine repair & maintenance, transmission repair & maintenance, diagnostics, and more! Call us today at 605-229-4367 or visit our shop, conveniently located at 503 N Roosevelt St, Aberdeen SD 57401.

Brad at TOPSPEED AUTOMOTIVE in Landing, NJ is a Great Guy Who Does Excellent Work!

March 6th, 2018

If you’re looking for great service at reasonable prices, look no further than TOPSPEED AUTOMOTIVE!Located at 146 Landing Rd, Landing, NJ 07850, Brad provides a variety of services including oil changes, engine maintenance, brake repair, heating and cooling services, tire services and engine and transmission repair. Call 973-398-4753 today to see what Brad can do for you and your family!

Repair Shop Customers Prefer Texting – Are You Offering It?

March 2nd, 2018

One way your repair shop can improve both customer satisfaction and technician productivity is by communicating with your customers via text.  It’s surprising just how much people prefer texts to phone calls. According to Forbes magazine, every demographic now spends five times longer texting than they do on voice calls.  That includes both millennials and older customers.


Texting has become popular for a number of reasons, but one of the biggest reasons is that returning a text interrupts tasks for seconds instead of minutes.  A text can also be returned discreetly – many of your customers aren’t able to interrupt a meeting to answer your phone call, but they can easily review a text from your shop and respond while the meeting is ongoing.  Customers can also respond in noisy environments, when answering the phone would be impossible.

Because customers are able to answer more quickly, your shop will become more productive when it uses texting for customer approvals and other service-related communication.  Vehicles will stay on lifts for less time.  Parts will be ordered earlier in the day, potentially turning a ‘tomorrow’ repair into a ‘today’ repair.  Not only will this allow you to handle more cars per day, it will also allow customers to get their vehicles back more quickly, increasing their satisfaction with your speed of service.

Texts are more efficient than phone calls for shop employees, too.  Service writers and technicians can send texts quickly, without having to wait to leave voicemails.  And when customers do respond to texts, they won’t reach a busy signal or be asked to hold while the shop employee finishes a conversation with another employee.

Give texting a try, and see how it benefits your shop!  Your customers will be glad you did.  If you’d prefer to communicate via a business-owned device rather than employee cell phones (and there are many reasons for doing so) give us a call and ask about how our Service Texter application can make texting communication with customers both easier and more efficient.

Give us a call at 866-665-1605 or email us at Team_RSW@RepairShopWebsites.com to learn more about our Service Texter application!

 

Customer Satisfaction Is Our Goal

March 2nd, 2018

Best Price Auto Repair has been a staple of the Grand Rapids automotive scene since 2009. We’ve spent this time proudly serving the Grand Rapids area and have become a valued part of the community. Our experienced mechanics will get your vehicle up and running again, and we’ll keep it in top operating condition. Our services include auto maintenance, brakes, oil changes, diagnostics, transmissions, engine repair and maintenance, check engine light, factory scheduled maintenance, and more! Call us today at 616-245-1743 or visit our shop, conveniently located at 46 Hall St SE, Grand Rapids MI 49507.

Catalano Automotive Repair | ASE Master Tech in Needham, MA

March 2nd, 2018

Here at Catalano Auto Repair, we have experience servicing all makes and models of domestic and import vehicles, and we’re honored to keep vehicles throughout the Needham, MA area reliable and well-maintained. Our ASE certified mechanics will take great care of your vehicle too, quickly diagnosing any problems and offering cost-effective solutions to get you back on the road. We have experience working on everything from Oil Changes, Engine Maintenance, Factory Recommended Maintenance, Brake Flushes, Brake Services, Transmission Repairs, Alignments, Engine Repairs, Electrical Repairs, Check Engine Lights, and even offer Towing to our shop. Call us today at 781-559-0721 or stop by the shop at 41 Kearney Rd. Needham, MA 02494 for your vehicle’s next scheduled maintenance.