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Repair Shop Advice

Archive for April, 2017

Dave’s Auto & Sons on Plano, TX specializes in Performance Modifications & 4×4 Repairs!

April 27th, 2017

For competitive prices and great service, you have got to visit Dave’s Auto & Sons at 1790 Millard Dr, Suite A, Plano, TX 75074. Performance Modifications and 4×4 Repairs are their specialty, but their motto is “If it’s broke, we’ll fix it!” This is the best shop in town, so call 214-299-2737 today to schedule your appointment!

Retro Joe’s Garage is the best Auto shop in Dallas, TX!

April 26th, 2017

Joey, owner of Retro Joe’s Garage, is an outstanding mechanic and provides exceptional service at great prices! If you need repairs or regular maintenance performed on your vehicle, drop by 4104 Main St, Dallas, TX 75226 to see how Joey can help you! You may also call 214-242-9292 to schedule an appointment.

Honest – Professional – Courteous

April 25th, 2017

Downtown Auto Repair has been serving the Auburn, WA 98002 area since 2015. You can count on our ASE Master Certified Technicians to service your vehicles correctly the first time. Our services include factory scheduled maintenance, Washington State Certified Emissions Repair Facility, brakes, engines, transmissions, 4×4 services, a/c, batteries, diagnostics, check engine light, quick lube services, and more! Call us at 253-351-0300 or visit our shop conveniently located at 102 Auburn Way N. We look forward to meeting you!

It’s a jungle out there, who’s working on your car?

April 25th, 2017

GORILLATECHS Automotive Diagnostic & Repair offers auto repair services you can count on! Our ASE Master Certified Technicians have years of experience performing everything from oil changes to a complete engine overhaul. Our expert auto repair services include factory recommended service, brakes, check engine light, diagnostics, batteries,  a/c, transmissions, and more! We are one of only two shops in the area that work on custom exhaust! GORILLATECHS is the automotive expert in the Cedar Springs, MI 49319 area. Call us today at 616-263-9800 or visit our shop conveniently located at 12355 Northland Drive. We look forward to serving you!

Five Tips For Succession Planning – And How They’ll Improve Your Life Now

April 25th, 2017

There’s no need to wait until a couple of years before retirement to build a shop that can run without you! By taking the succession planning steps in this infographic, you’ll improve your shop revenues, reduce risk, and improve your life!

 

University Service Center in Durham NC is friendly, honest, inexpensive & professional!

April 24th, 2017

From a simple Oil Change Service, to Motor Repair or Timing Belt Replacement, University Service Center, located at 1101 University Drive in Durham, NC 27707, is your shop. Mr. Tony also provides 24 Towing! Drop by to see how they can assist you or call 919-490-1265 for an appointment today!

Honest, Thorough Work at Clark’s Auto Care Inc. since 1951

April 24th, 2017

Stop by 2538 8th Ave. Huntington, WV 25703 and see why customers have been coming to Clark’s Auto Care Inc. for decades!  Give them a call today 304-522-3876 to schedule your vehicle’s maintenance or repair.  They can handle anything from: Factory Scheduled Maintenance, Oil Changes, Domestic Vehicle Repairs and Maintenance, 4×4 Services, Transmission Repairs, Automotive Heating and A/C Services, Check Engine Light Services, Brakes Services, WV Inspections and Emissions, Tires, and Electronic Services.

Broadway Automotive | The Best Auto Shop In Hays!

April 20th, 2017

Here at Broadway Automotive we welcome you to our shop! We are located at 2713 Broadway Ave, where we service the Hays! We pride ourselves in expert car repair with services that are not limited to brakes, alignments, brakes, maintenance, and much more. If you are in the 67601 area please stop by or call 785-301-2797 to have are friendly certified technicians take care of you!

Ask about our FREE Rewards Club

April 18th, 2017

Garner Auto Specialists is locally owned and operated in Garner, NC. We offer a full range of lube and mechanical services, ASE Certified Technician on staff, Touchless Automatic Wash, and a friendly staff. Our services include auto maintenance, oil changes, quick lube service, brakes, brake flushes, transmission flushes, NC State Safety Inspections, NC State Emissions Tests, and so much more! We perform a FREE Multipoint Inspection on every customer’s vehicle as an important part of your car care. Call us at 919-773-8880 or visit our shop conveniently located at 1530 Benson Road, Garner NC 27529. We look forward to meeting you!

How to Earn Referrals

April 18th, 2017

Did you know that 92% of people trust recommendations from their friends?

While it can seem difficult to get customers to provide referrals, companies grow much quicker and have much better customers when they earn referrals.  Here are a few ways you can do just that.


Ask for Referrals.  While it’s easy to assume that people will share their great experiences with friends and family, they are unfortunately more likely to bring up their awful experiences.  Think about it yourself; if you’re having a conversation with a friend, what’s more likely to come up, a really great customer experience or one of the worst you’ve ever had?  Unfortunately, bad news spreads faster than good news.

If happy customers are asked, however, most are willing to provide a good word to others who need a qualified mechanic.  They just need to be reminded to think of someone who needs the recommendation and to make sure they get it to them.

Ask for Referrals at the Right Time

The best time to ask for a referral is right after you’ve pleased the customer with great service – a quicker or cheaper repair than expected, or particularly attentive and knowledgeable service.  People move from task to task very quickly these days, and they may have forgotten the details that make a referral compelling if they get the request two days – or two hours – after the repair.  They’re also more likely to have the positive emotional desire to return a favor if you send an email request for a referral within minutes of handing them their keys.

Make Referring Your Repair Shop as Easy, and Visible, as Possible

Most people look online for testimonials and reviews.  Some people check Google to see who has the highest reviews posted.  Younger customers may share their experiences directly with their friends on social media services like Facebook or Twitter.  While a person-to-person referral is valuable, a strong review on the internet has the potential to reach thousands of people looking for automotive repair services nearby.

In order to get the most impact from your referrals, make sure they’re being posted on major online review sites.  In order to maximize the number of referrals you receive, make it as easy as possible by sending them directly to the platform you’d like them to use to review your shop.   And remember that well-reviewed sites are among the first to shop up in Google Local maps!

Do you want to learn how your shop can easily gain more referrals and online reviews?  Call Repair Shop Websites at 855-345-6363 or email Team_RSW@repairshopwebsites.com and ask about our Pro+Engage package!