Repair Shop Advice

Archive for February, 2017

We’ll do a nice, neat, clean job

February 28th, 2017

Since 1978, Burton’s Collision & Auto Repair has provided motorists in the Cincinnati, OH 45236 area with comprehensive auto repair and collision repair services that include factory scheduled maintenance, oil changes, alignments, brakes, transmissions, tires, engine maintenance, diagnostics, machine shop, body & frame work, painting, and more. Call us today at 513-984-3396 or stop by our shop conveniently located at 4384 E Galbraith Rd in Cincinnati. “We’ll do a nice, neat, clean job.”

A1 24 Hour Mobile Repair Service | We Come to You!

February 27th, 2017

A1 24 Hour Mobile Repair Service is the most complete Fleet Truck Repair in Valparaiso, Indiana.  When you need your Truck Fleet serviced, they provide complete engine diagnostics, engine work, transmission work, drive train, and DOT inspections.  They do it all. They will even come to you when you are broke down, 24 hours!  Located at 276 W State Road 130,  A1 24 Hour Mobile Repair Service has the experience you can count on and a guarantee that will keep you coming back.  Call 2149-286-3958  for an appointment or to get  roadside assistance 24 hours.

Your Customers are Mobile-First. Is Your Website?

February 26th, 2017

The majority of automotive searches are now happening on phones, according to 2016 research on search engine usage.  People have been using phones more and more frequently to search for information online, but this is some of the first research detailing customer behavior specifically when they’re searching for automotive information.  As of 2016, 62% of all automotive web searches are occurring on a phone rather than a computer!  This makes it more important than ever that your site look great on a mobile phone.

There are a couple of ways to do this:  one is a mobile site – a site that loads when people using mobile phones go to your website.  This site will only display the most pertinent information to phone-searchers – a “Click to Call” button, for instance, and directions that can be loaded into their cell phone’s GPS with just one click.

The other way is with a responsive website – these websites may or may not have different content, but they are designed so that all pages of your website will display correctly on a phone, and the text will be legibly large.  This ensures that people loading your website don’t get unreadable text piled on top of images, or content that doesn’t fit on the screen at all.

If you’ve got a smartphone, it’s simple to check whether your website is mobile friendly.  Just open your phone’s web browser, type in your repair shop’s web address, and press ‘Go’.

When you look at you shop’s website on your phone, are you getting the content most relevant to a phone user?  Is all of your text large enough to read?  If not, call us at 1-855-219-7506 or email to learn how we can help!

Quality, Service, Competitive Pricing

February 24th, 2017

Hank’s Auto Service has been an Innovative service station in the Holland area for over 30 years. Although the name has changed from what was originally Hank’s Muffler, the quality, service, and competitive pricing remain the same. Our customers, both old and new trust our work and continue to send friends and family for the incomparable customer service and knowledge. We take pride in being reputable, consistent, and always striving to do our best to accommodate our customers. We are a fully licensed mechanic shop, specializing in exhaust and auto repair for all makes and models, foreign and domestic. Our services include brakes, exhaust, tires, alignments, transmsisions, oil changes, factory scheduled maintenance, and much more.

The Dangers of Weak Passwords

February 17th, 2017

Is your shop exposed to on-site data theft?

Last year, a Lancaster University computing professor put together a list of the worst passwords. The list ranged from sad to humorous. To do this, he looked at lists of hacked and stolen passwords, and found the most common ones; these are the passwords that anyone trying to gain access to your data would try immediately. The top five worst passwords:

  • 123456
  • password
  • welcome
  • ninja
  • abc123

If you’re using one of these, please change it immediately. If not, that still doesn’t mean that you’re in the clear. Do any ex-employees have your shop system passwords? Do you have any computers that don’t require a password at all? If there is no username or password protecting your data, all anyone would need is a flash drive and three minutes of an unattended computer to wreck your business. It might not be a likely scenario for any one business, but things like this happen to small businesses all the time, and it’s extremely difficult to recover from them.


Here are a few tips for passwords, which are especially important if you store customer data electronically. If your service writers or technicians use passwords to access customer data, make sure they know not to share these with anyone! If they have had to share it with someone, like a computer technician that came in and did repairs, always change it immediately after they’re done. And if an employee does leave your company, make sure to get rid of their user accounts. The more passwords that are floating around, the more trouble that can happen.

Some companies recommend that everyone changes their passwords every 3 to 6 months. In many cases, people will use the same password for everything – and if one of these places gets hacked, their password for everything is floating around the internet. Changing passwords regularly prevents this behavior. The problem with all of these password changes is that people just get frustrated of never knowing the most recent password and just write it on a sticky note next to their computer – a security disaster waiting to happen. So pick a policy that keeps your passwords difficult to guess, but not impossible to remember.

Careful, but reasonable, password policies are one of the best ways to protect yourself from data theft or data loss.

Want to grow your shop’s customer base? Give Repair Shop Websites a call at 855-219-7506 or email us at to learn more about how we can help!

Auto pro Service Center | Expert Auto Repair Done Right!

February 16th, 2017

Auto Pro Service Center is an auto repair shop that has served the Ferndale Michigan area since 2005. Located in the Detroit metropolitan area their business focuses on providing service beyond expectation.  Some of the services that they provide are; oil changes, air conditioning services and wheel alignment, tires & more. They are the expert for your car needs! Come on by 621 E 9 Mile Rd or contact them by phone at 248-336-9750 today.

Greensboro’s Volvo Repair Shop

February 15th, 2017

Hailey Import Service, “The Volvo People”, have been serving the residents of the Greensboro, NC 27408 area with comprehensive Volvo automotive services since 1979. Our services include factory scheduled maintenance, alignment, brakes, engines, transmissions, A/C, electrical, electronic, quick lube,  diganostics and more! We even have your auto parts! Call us today at 336-286-1024 or drop by our shop, conveniently located at 2606 Branchwood Drive, Suite B. We look forward to serving you!

Tire Brokers of Fort Wayne Inc. provides the BEST Auto Care in Fort Wayne IN!

February 14th, 2017

Phil at Tire Brokers of Fort Wayne Inc. is a hard-working, skilled, and honest mechanic. Great tire deals, great service,  and a variety of other auto repair and maintenance services keep his customers coming back for years! Call 260-484-9588 for your appointment today or just drop by the shop at 4208 N Wells St., Fort Wayne, IN 46808.

PTS Automotive LLC – Quality Work at a Reasonable Price.

February 9th, 2017

PTS Automotive LLC is conveniently located at 2430 S Main St Akron, OH 44319 and can handle a wide variety of automotive repairs including: oil changes, factory scheduled maintenance, brakes, engine repair and maintenance, transmission repairs, 4×4 services, electronic services, heating and cooling services, and even shuttle bus repairs!  Give them a call today 330-773-4808 to see what they can do for you.

Is Your Shop Providing Excellent Phone Service?

February 7th, 2017

The first phone call with a customer is your best opportunity to gain a new customer – or to lose business! Click on the infographic below to learn five tips which will help your shop turn phone calls into vehicle repairs and service revenue.