Repair Shop Advice

Archive for January, 2017

JGS Auto Body | Top Quality Service!

January 18th, 2017

JGS Auto Body has an shop in Kannapolis, NC. Since 2013, they have been providing the best auto body shop services to Kannapolis and the surrounding areas. Their certified technicians have years of experience working on all makes and models. They specialize in car painting, body work and refurbishing services. For superior service, bring your vehicle to 1412 West C Street. or call them at 704-939-6523.

Your Houghton Lake Automotive Specialist

January 13th, 2017

Lake Transmission and Towing has provided comprehensive auto repair services to the residents of Houghton Lake since 2002. You can trust our auto mechanic specialists with all of your auto repair needs including brakes, tires, transmsissions, engines, electrical, electronics, diagnostics, oil changes, 24 hour towing, emergency roadside recovery, and so much more. Call us today at 989-366-9900 or drop by our shop conveniently located at 3232 W Houghton Lake Drive in Houghton Michigan 48629. We look forward to assisting you!

JRE Tire & Auto in Madison Heights – Honest, hardworking and knowledgeable.

January 13th, 2017

JRE Tire & Auto has been providing Oakland County MI area with honest, knowledgeable, and professional auto repair services since 1968.  Handling everything from Factory Scheduled Maintenance, Oil Changes, Brake Repairs, Alignments, Tires, Engine Repair, Transmission Maintenance to Collision Repair Services and even Paint Refinishing!  Come see them today at 30140 John R Rd. Madison Heights, MI 48071 or call 248-268-1558 to schedule your vehicle’s next maintenance.

Why Your Automotive Repair Shop Needs a Website – 2017 Edition

January 13th, 2017

The beginning of the year marks a good time to revisit just how much your business is impacted by the quality of your online presence. In 2017, a strong web presence requires more than just a website with your contact information – as the online competition grows, you need to be more impactful in more places to earn customers’ attention.

The Importance of a Web Presence

Clutch surveyed small businesses of all types in 2016 to find out if they had a website. Of the surveyed companies, 78% had or planned on soon having a website. Because this includes all types of businesses, it’s reasonable to assume the percentage is far higher for companies selling directly to consumers.

 



Unfortunately, people will talk about your business online whether or not you have a website. Consumers will review your shop, talk about your service quality, and tell the world how your shop operates – and they won’t always do it accurately. A website offers shop owners an opportunity to ensure that people see a positive view of your shop, rather than only the information that reviewers post online. This is one of the major reasons that almost all businesses have websites today.
 

The Importance of a Mobile-Friendly Website

In 2015, it was important to have a mobile-friendly site because many people used their smartphones to browse the web. By late 2016, the majority of the world’s internet use was occurring on the phone.

 
In the US, computers are still the most common device accessing the internet, but not by much. The chart below shows that 42% of all internet usage occurs on the phone, and this is rapidly moving towards 50%. By the end of 2017, your website will be accessed mostly on mobile phones – it’s extremely important to have a mobile version of your site with a click to call button and a navigation link.
 


 

The Importance of a Social Media Presence

Facebook continues to grow. The service has grown from 130 million North American active users in 2008 to about 230 million in 2016. Over 100 million people in the US and Canada log into Facebook every day.

 



Because it’s the primary online destination for so many people, it’s powerful for auto repair shops to have an active presence here, so users can become used to seeing who you are and what your shop does. There are more than 50 million small businesses with pages on Facebook trying to engage these potential customers, so if your shop isn’t there yet, you should definitely consider it!
 

To learn about how Repair Shop Websites can provide you with a professional, web presence that will bring you new business, give us a call at 855-219-7506 or email us at Team_RSW@repairshopwebsites.com

Don’t Fall Prey to the Car Parts Delay!

January 13th, 2017

How much efficiency does your shop lose while you’re waiting for parts?  For many shops, it’s a necessary evil – shops can’t simply stock every part that a car might need.  In fact, they probably don’t stock much beyond the absolute essentials.  So how do you lose less time to the parts delay, when time means money?

Here are a few tips:

Order Local Parts Online
If your local parts store offers online ordering, you should take advantage of it!  It’s not just that ordering online avoids the wait to talk to someone.  Online ordering ensures that the parts store understands exactly what it is you’re looking for.  This prevents a misunderstanding over the phone turning into an even longer delay when the wrong part arrives at your door and gets returned.  Make sure you’ve got a quick link to your local parts website on all of the computers that are used to order parts!

Expect Great Service
Ideally, you shouldn’t be waiting more than one to two hours for locally-available parts to be delivered.  If you’re regularly waiting longer than this, talk with your parts rep about it.  Part of it may just be the need for them to understand how important this can be to your bottom line.  If you ask, they may even have suggestions on what your employees can do to help them get you the parts you need more quickly.

Build a Process around Parts
Because it’s not uncommon for a part delivery to put a job on hold, make sure you’ve got processes in place to minimize that delay, and minimize the impact it can have on your shop.  For instance, technicians should consider the likelihood that they’ll face a part delay before they put a vehicle on the lift.  If they’re likely to face a part delay, it may impact whether work is done off the lift, or if a different car goes up first.  The worst case scenario is a car without tires stuck on a lift while you wait for parts – that lift is going to be out of commission for a while!

Also, consider having a shelf easily visible to all technicians where delivered parts are placed.  This ensures that they’ll notice when their parts come in the door, and won’t be reliant on a busy service writer to let them know.

To learn about how Repair Shop Websites will help you increase your car count, give us a call at 855-219-7506 or email us at Team_RSW@repairshopwebsites.com

Three Benefits of an Automotive-Focused Website Provider

January 11th, 2017

One of the advantages of allowing Repair Shop Websites to manage your web presence is that our focus is firmly planted in the automotive arena.  While there are other companies out there with tens of thousands of companies, they simply don’t understand the online needs of an automotive repair shop like we do.  Here are a few tangible examples of how our focus helps our customers succeed.

Websites Designed For Success

Over years of business, we’ve written dozens of pages of content that are designed to search well for all of the most popular auto repair search terms.  We test this material regularly to ensure that it’s delivering for our customers.  Because we can dedicate so much time and focus to this, our customers show up on major search engines like Google for the most searched auto repair terms.

Industry Partnerships

Because we’re focused on the independent auto repair industry, we’ve partnered with major players including ACDelco, Parts Plus, Auto Plus, and others to ensure that affiliated shops are receiving unique benefits.  Even if you’re not affiliated with a part supplier, you can be confident you’ve selected a web provider that has the trust of these major companies.

Valuable Recommendations

We’re always happy to answer our auto repair customers’ questions on marketing and technology decisions – we have over 1,900 customers, and we’ve heard a lot of horror stories and success stories.  We also provide monthly webinars on topics ranging from shop efficiency to Millennial marketing techniques.  We’re here to help you succeed!

Want to learn more about how we can help your shop succeed?  Call us at 855-219-7506 or email Team_RSW@repairshopwebsites.com

Dakis Service Center, serving Columbia MD since 1986.

January 10th, 2017

Dakis Service Center located at 7201 Eden Brook Dr. Columbia, MD 21046 is well known for their friendly, efficient, honest, and reliable service.  They have been providing the Howard County area with a variety of automotive repair services ranging from oil changes, factory scheduled maintenance, brake repairs, vehicle diagnostic services, electronic repairs, engine and transmission maintenance as well as suspensions and alignments.  If you need any work done on your vehicle you can trust they will get it done right – Give them a call at 410-290-8240 today!

Strobel Auto Service |Auto Repair & Custom Cars!

January 10th, 2017

Strobel Auto Service is conveniently located in Shelbyville MI at 2251 4th Street. The auto repair specialist Joseph, has been providing comprehensive auto repair services to the Shelbyville community since 2007. The services include transmissions, brakes, alignments, engines, transmissions, electrical, diagnostics, and more! They also offer custom car modifications! Visit the shop or call us at 269-762-2138 to learn more about the services we offer.

Junior Peters Roadside Auto | Hometown Service. Hometown Quality. Hometown Pricing.

January 5th, 2017

Junior Peters Roadside Auto is conveniently located in Olean, NY. Our auto repair specialists have been providing comprehensive auto repair services to the Olean community since 2009. Our auto repair services include almost everything including foreign & domestic vehicles, brakes, engines, maintenance, electrical, diagnostics, and more! Visit our shop at 3115 Rt 16 North or call us at 716-379-8699 to learn more about the services we offer. This is a place for hometown service!

Better Tire Prices than the Tire Shops at D & R Service Center in Glastonbury CT!

January 4th, 2017

“Steve is a great find!” is what Paul B. says about D & R Service Center. At this shop, you will get quality worked performed at a fair price by an experienced mechanic. Call Steve today at 860-659-1540 to see what he can do for you, or drop by the shop today at 109 Commerce St., Glastonbury, CT 06033.