Repair Shop Advice

Archive for January, 2017

Mike’s Auto Repair – Your Automotive Specialist

January 30th, 2017

Mike’s Auto Repair has been serving the residents of Lake Geneva, WI 53147 and Elkhorn, WI 53121 since 2003. Our services include diagnostics, check engine light, factory recommended service, brakes, transmissions, oil changes, and more! Count on our ASE Certified Technicians for all of your automotive needs. We have two conveniently located shops: 923 Williams Street, Lake Geneva, Phone: 262-248-3400 and 5786 Hwy 11, Elkhorn, Phone: 262-728-3300. We look forward to serving you!

We’ll take you home but we won’t take you for a ride!

January 30th, 2017

Ed’s Auto Repair is locally owned and operated, and has provided service to the Keokuk, IA 52632 area since 1979! Our certified auto technicians have years of experience working on both domestic and import vehicles. Our services include check engine light, diagnostics, oil changes, brakes, factory recommended service, alignment, tires, transmissions, and more. Call us today at 319-524-2026 or visit our shop conveniently located at 25 N 17th Street in Keokuk. We look forward to serving you!

B & F Auto & Body Repair Proudly Serving the East Orange NJ Area!

January 30th, 2017

Come visit B & F Auto & Body Repair at 30 Park Ave. East Orange, NJ 07017 for all your vehicle maintenance and repair needs.  Proudly serving the East Orange, NJ area since 1956, B & F Auto & Body Repair offers a variety of services including factory scheduled maintenance, oil, lube & filter services, heating & cooling repairs, brake services, alignments, engine maintenance and repair, vehicle diagnostic services, transmission maintenance, and even collision repair services!  Give them a call today 800-400-6190 to see what they can do for you.

Bloomfield Tire & Auto – Your One Stop Repair Shop!

January 27th, 2017

Bloomfield Tire & Auto is conveniently located at N1238 Park Road Genoa City, WI 53128.  They handle all automotive repair from factory scheduled maintenance, oil changes, brake repairs, alignments, tires, 4×4 services, heating and a/c repair, electrical work, engine maintenance and repair as well as transmission repairs.  Give them a call today 262-279-3707 to see what they can do for you!

Folkers Bros Garage Inc|Serving the Tri-State Area Since 1994!

January 27th, 2017

Folkers Bros Garage Inc is conveniently located in Harlington NE at 313 Industrial Ave. The auto & truck repair specialists, has been providing comprehensive  services to the Harlington Tri-State community since 1994. The services include transmissions, brakes, alignments, engines, transmissions, electrical, diagnostics, and more!  Visit the shop or call us at 402-254-6406 to learn more about the services we offer.

Comparison: Buying Web Ads Versus Building a Great Website

January 25th, 2017

If you’ve been running an automotive repair shop for more than a month or two, you’ve probably been approached about purchasing ads on Google; the salesperson may have called this Pay-Per-Click advertising, or Search Engine Marketing.  Does it make sense to pay Google for promotion?  This infographic explains the benefits of investing in a great website, as opposed to spending that money on ads.

Classic Fleet Management, Inc. Provides Quality Mobile On-Site Fleet Repairs to Dallas/Fort Worth Area

January 24th, 2017

Trust your Fleet vehicles to Classic Fleet Management, Inc. – their qualified technicians will save you time and money by coming to you!  Their Mobile Workstations are specially designed and equipped to perform up to 85% of all vehicle maintenance and repairs on-site at your location.  In addition to offering convenient on-site repairs they also have a large facility located at 7239 Baker Blvd. Richland Hills, TX 76118 where they can service your units.  They perform a variety of services on your Medium and Heavy Duty Trucks and Trailers including Texas Commercial State Inspections, Federal DOT Inspections, Front End Services, Brake Repairs, Engine Work, Suspension Repair, Drive Train Maintenance, as well as Wheel Services and Trailer Work.  Call them today at 817-479-8579 to see how they can help you save money, with less down time and safer commutes for your drivers!

Five Ways to Improve Non-Verbal Communication in Your Shop

January 24th, 2017

When your shop is operating at full speed, it’s a busy place, and everyone has plenty of things going on.  Technicians and service writers shouldn’t have to interrupt each other’s work just to clarify where their time is best spent.  Here are five ways you can reduce unnecessary interruptions by enhancing non-verbal communication in your shop.


#1) Make new service orders easily visible to technicians – Technicians should easily be able to see when new jobs are ready for their attention without flagging down the service writer.  There are high-tech ways of doing this – shop management software that sends repairs through a workflow, alerting technicians when attention is needed.  There are also low tech ways, such as hanging approved work orders (along with vehicle keys) in an area where techs can visibly see if the work has been assigned to them.

#2) Indicate prioritization on service orders – Service orders should prominently display not only the technician assigned to the job, but also when the repair has been promised and the expected time any needed parts will be in the shop and ready for installation.

#3) Make delivered parts more visible to technicians – Rather than having delivered parts live in the front office, consider having them delivered to a desk in the technician area which is easily visible from all bays.  This way, technicians will know immediately when their part has been delivered, even if they are in the middle of another repair.

#4) Improve technician documentation – Thorough documentation is beneficial from technicians as well as service writers.  When technicians complete inspections, for instance, make sure that the notes minimize the chance that the service writer will need to solicit more information before they call the customer for repair approval.

#5) Measure your results – All of these process improvements should drive better efficiency and productivity numbers.  Make sure that you’re measuring these results, and asking employees what situations have the biggest negative impact on their efficiency.  Rather than using these numbers to punish employees, use them to improve your processes and maximize the efficiency in your shop.

To learn more about how Repair Shop Websites can improve your business results, call us at 855-219-7506 or email us at

Fixed Right The First Time!

January 23rd, 2017

At Culpepper’s Automotive your vehicle is ‘Fixed Right The First Time’! Our family-owned and operated shop has been serving the residents of Baytown, Texas 77521 with comprehensive auto repair services since 1989. You’ll be hard-pressed to find the same level of expertise that our ASE Master Certified Technicians provide. Our services include: auto maintenance, brakes, tires, transmissions, engines, a/c, heating, diagnostics, check engine light, factory scheduled maintenance, electrical services, and so much more. Call us at 281-421-0020 today, or visit our shop conveniently located at 5750 N Main Street in Baytown. We look forward to meeting you.

Improving Your Shop’s Efficiency & Productivity – Repair Shop Websites Webinar

January 20th, 2017

Could your shop’s profit use a boost?

Join Repair Shop Websites Team Lead, Matt Stevens, to have gained a better understanding of how to get more vehicles into your bays and get them out as quickly as possible. This will help you make more money in less time. We’ll be going over some of the most popular techniques to reduce the amount of time required to take a vehicle through the repair process, including some tips from our very own customer base of over 1,900 shops!