Repair Shop Advice

Archive for November, 2015

Mike Bryan’s Car Care- Your Mercedes Benz, Honda & Toyota Specialist!

November 25th, 2015

Mike Bryan’s Car Care is the only shop in San Antonio TX that services Sprinters, with the closest dealership being 70 miles away! They are factory trained & certified in Mercedes Benz, Honda & Toyota repair. Give them a call at (210) 222-8778 or stop in at 1406 W Commerce St, San Antonio, TX & say Hi!

Getzke’s Auto Shop-Best Auto Shop in the Valley!

November 20th, 2015

Come by Getzke’s Auto Shop at 615 Newark Valley Main Rd., Newark Valley NY today for all of your domestic & foreign auto repair needs or give them a call at (607) 642-5551 to see what they can do for you & your vehicle. FYI, They also fill Nitrogen tanks!

Austin Auto Repair- “We treat our customers the way we’d want to be treated!”

November 18th, 2015

Their slogan says it all… Austin Auto Repair is hands down the best auto repair shop in Austin, TX! Quality repair, professional service, and top notch Southern hospitality! You have to stop by 9324 US 290 Ste B Austin TX 78736 today or give them a call at 512-288-4932 to see how they can help you!

Camco Tire & Auto Center, The #1 Auto Repair Center In Manalapan, NJ

November 17th, 2015

Camco Tire & Auto Center is the best auto repair center in Manalapan, NJ.  Located at 300 Gordons Corner Rd, their ASE certified Technicians and staff are committed to providing the motorists in NJ with the best auto repair service in the Northeast.  Your safety and reliability are their #1 concern.  They provide everything from general maintenance to new tires.  Since 2001, they have been the most reliable auto repair shop in New Jersey.  Call 732 536 7338 today for an appointment and see why the state of NJ loves Camco Tire & Auto Center.

Trans International Transmission – Free Towing with Repair!

November 13th, 2015

Trans International Transmission is the best auto repair shop in Houston, Texas. Since 1995, they have been providing the best transmission services to the Houston area. Their technicians have years of experience working on all makes and models. They even offer free towing with repair. Schedule your appointment today by calling 713-880-8881 or by visiting 1108 North Loop Houston, TX 77009.

Columbia Fleet Services-Convenient Fleet Repair Services!

November 6th, 2015

If you are traveling through Maryland on I-95 in your semi, rest easy because Columbia Fleet Service can handle any of your Fleet Repair needs! They offer 24 Hour Towing & Roadside Assistance  to make sure they are there when you need them. They are conveniently located right off the highway. No matter what time of day or night,  give them a call at 410-799-2500 or just stop in at 7661 Assateague Drive, Jessup, MD 20794 to see how they can help you!

How to Evaluate Customer Service at Your Automotive Repair Shop

November 3rd, 2015

Have you ever wondered what makes a customer feel like they’ve had a great experience?  Shop owners and managers have to juggle so many responsibilities to keep their shops performing that it’s hard to find the time to sit down and think about everything your shop could be doing to improve your customer service experience.

Fortunately, industry veteran Brian Canning at Search Auto Parts has written this article on customer service, which provides ten things to watch for when you’re evaluating customer service at your automotive repair shop.

Read his article on

Thanksgiving Marketing Ideas for your Automotive Repair Shop

November 3rd, 2015

How many marketing messages per day do you think you see during the holiday season?  I’m not sure exactly how many I receive, but it is overwhelming. You receive advertisements daily on everything from your radio to your television. But how can you break through this clutter to reach your automotive repair shop customers this Thanksgiving?

Repair Shop Websites has worked with over 2,000 automotive repair shop customers for over a decade and knows what it takes to attract ideal customers to your shop. So we put together a list of marketing ideas for your shop to use this Thanksgiving. Check out the ideas below!

  • Run a contest. Have a referral contest or ask your customers to dress their vehicles like a turkey, and then share the pictures on social media. Announce the contest in your shop and on your website.
  • Support a charity. When customers pay for your services, donate some of the money to a local charity. Show your support by adding this charity to your website.
  • Thank your customers. Write a thank you note to your customer and put it on your website.
  • Loyalty customer programs. Reward customers for their business with discounts or gifts. Inform customers about your VIP program on your website.
  • Sponsor local teams and events. Show your support for a local team by adding pictures and mentioning them on your website.
  • Pre-Trip inspection promotions. Add coupons to your website to get your customers to bring their vehicle in for their pre-trip inspections.

If you have any questions about your website or about these marketing ideas, please feel free to give us a call at 866-665-1605.

What Negative Factors Affect Your Shop’s Google Ranking?

November 3rd, 2015

Did you know that 75% of search engine users use Google? According to DMR, a digital marketing resource company, Google owns an overwhelming 75% of the U.S. search market and 89% of the U.S. mobile search market.  There are over 100 billion searches performed per month on Google and your customers are most likely a part of that.

All of our websites are search engine-friendly so your customers will be able to find your shop online. But there is still more that can be done for your website to improve your search ranking on Google.

Google has created Google My Business and this is where you need to get your shop listed. It’s a fast and easy way to help get your business found on the most popular search engine. If you are our customer and you have the Pro+Connect or Pro+Engage package, then you don’t have to worry about your Google My Business listing – we take care of this for you. But if you don’t, then you need to make sure your shop’s Google listing doesn’t have the following items, as they can negatively affect your shop’s Google ranking:

  • A 1-800 phone number.
  • Negative customer ratings on your reviews.
  • Multiple listings with the same business name.
  • Multiple listings with the same address and phone number.

Make sure to look up your shop and see if any of the above items are on your Google listing. If you don’t get these items fixed, your customers are going to have trouble finding your shop.

If you do need to update your Google My Business page, you don’t need to worry because we can help you fix this with our Pro+Connect or Pro+Engage website packages.  If you would like to learn more about how these packages can improve your Google results, click here to visit our website or call our friendly customer service representatives at 866-665-1605.

Why is Cyber Monday the New Black Friday?

November 3rd, 2015

If you’re like most people, you have friends or family that leave the Thanksgiving festivities early so they can take advantage of great shopping deals in the hours before Black Friday.  For some, it’s fun to be a part of the excitement – but for others, it’s a pain to get in the long lines and support stores that force their employees to miss the holiday just so they can afford more Christmas presents.

That’s why Cyber Monday was created; on the Monday after Thanksgiving, people can shop from the convenience of their homes for deals just as good as those on Black Friday. They don’t have to get in long lines or camp out for great deals and they don’t have to shop on Thanksgiving or in the middle of the night.  Cyber Monday, like most online activities, is more convenient and less time consuming than the old way of doing things.  That’s why market research company Morpace predicts that more people are expected to shop on Cyber Monday this year than on Black Friday.

Your customers have this same mentality when it comes to finding a repair shop and getting their vehicle fixed. They go online and look for the services that you provide because it’s quick and easy.  With features like customized driving directions, websites can provide certain types of information far more quickly than a phone call.  When they do decide to contact you, our websites make that an easy and convenient process, too.

If your shop has a strong web presence, then your shop will be the one that they contact. We can help you enhance your web presence with our Pro+Engage website package. Our TopShop Integrated Reviews feature in this package will increase your shop’s online visibility as your customers post great reviews about your shop.

To learn more about our Pro+Engage website package, visit our website or call us at 866-665-1605.