Customer Testimonials
"Unbeatable" Service
We take great pride in Customer Service. Currently, our customers rate us as 91.6% Satisfied, with 56.4% of that being "Very Satisfied".
Repair Shop Websites boasts a proven track record with top automobile repair shops. See what some of our customers had to say about our work - and why it's important to the repair shop industry.
I wanted to take the time to address the fine job [your Customer Service Representative] has done on our newest website.... Under extreme time restraints and several "email" communications in revised content, [your Customer Service Representative] was diligent and provided excellent understanding of our wants and needs. She made the task at hand so much easier and for that I am truly grateful. As she calmly persevered, we were able to bring the sites up in a timely fashion. I look forward to growing our business with the help of your excellent staff at RepairShopWebsites.com.
It is nice to deal with a company who has the customers best interest at heart. The site you have designed for UniSelect should serve us well. ...We have been searching for an identity and I think we, as an industry, are taking the right steps with UniSelect and Repair Shop Websites behind us. Thanks for your support.
I would to say you guys do great work. Our website looks awesome.
You guys have done a wonderful job with my website and have been very easy to work with. I've not only been happy with the site and the comments that I received from customers, but also the great deal that you offer...it's so unbeatable that everyone should sign up!
Rick Allen, Rick Allen's Auto Repair
2005 CARQUEST Excellence Award Winner
2003 CARQUEST/ASE Technician of the Year
www.rickallensauto.com
...You all made the process of design, content, and launch of the website a breeze...We would recommend your service to other companies in the business.
RSW created a professional webpage that we are proud to show off! Our customers are able to communicate with us ...and make us appointments for auto repairs. RSW responds quickly...and offers suggestions to improve our webpage.
Independent business owners who don't have a website may be fooled into thinking that they've survived this long without one, why change now? Just as Ford, GM and Chrysler were lulled into believing that the popularity of highly-profitable, gas-guzzling SUVs and pickups would never wane, shops assuming that they can sustain successful and profitable businesses for years to come without a website might be in for a rude awakening. For independent businesses that serve the general public (i.e., consumers), having a website is now a basic, fundamental business practice. Not having one doesn't necessarily mean you're going to fail, but it can be construed as a sign that you don't desire to succeed long term.
Jon S. Owens, Publisher, Body Shop Business
Sept. 2007
...JC Car Care is thrilled with the service we have received from Repair Shop Websites...and we are looking forward to working with you for many years in the future.
We look at the Web as being our basic power plant, kind of like electricity, so the Web and communicating in this fashion is second nature to us now. It's not like we go brochure, television, mail. It's Web, and then everything else. It's social media first, and everything else."
I wanted to let everyone know how pleased I am with the website you built for me. Repair Shop Websites has made managing my online presence so easy, and I have already picked up several new customers through the online appointment request. I always thought a website was an integral part of my marketing strategy, but it seemed to be such a hassle, and a quality website with interactive features was too expensive for an independent shop such as myself. But you have solved all my website issues with your product. Thanks again for making cyberspace worry free.
We researched many service center websites of CSC and non CSC shops. This effort uncovered a real need for a professional company to consult with, set up and maintain a cost effective and productive CSC member website. Several website development companies were checked out and Repair Shop Websites was the winner hands down. The experience, knowledge and options available from RSW have earned the endorsement of Auto-Wares and other Alliance WD's.
Larry Zuyddyk, Service Dealer Marketing Specialist, Auto-Wares Inc.
If you are considering a web site at all, Repair Shop Websites is the company you want to do it. I was a little reluctant at first just because of the time commitment I thought it would take, but it was just the opposite. It was so quick and simple I could not believe it. Also the follow up has been great. They don't get you all set up and then disappear. It was truly a pleasant experience.
We never realized the importance of having a website until Repair Shop Websites created a professional, top-notch website for us. We started receiving website contacts and telephone calls originating from our website almost instantly! The first four customers spent $1625 ($800, 600, 85, 140 respectively). After that, we quit keeping track but, we ended up with 11 new customers in the first two months. The service and communication that RSW provides is the best! Everyone is very friendly and proficient. All of our additions, changes and requests seem to be handled immediately. We will definitely recommend Repair Shop Websites to anyone looking for a hassle-free, quality website!
I have told several of my friends that own auto repair centers about your amazing service. Getting a website for my new Business was a nightmare from other companies, with sample sites sent to me that looked like a 3 year old designed them. Working with Brandon and Lori was simply amazing these two deserve a raise. They designed my site just as I wanted it and it was online within a couple hours not months. I needed a few changes done to it so I sent them an email before I went to bed and I was completely amazed that the changes were made by the time I woke up the next morning. I would never use anyone else for my website needs other than Repair Shop Websites. Thanks again for everything you have done for Me, My Family and my Businesses.
Allen Swift, My Brake Depot
My name is Jim Dammer and I manage a shop in Irving Texas. Our shop Ken's Brake and Alignment has been in operation for over 25 years. We have always done pretty well, but only recently does it seem like we've entered the 21st century. In January of 2009 our shop owner decided to have a website created for our shop. We looked at some websites that other area shops had set up. We also contacted a few individuals locally that did website set up. In the end, I truly believe that we made the right choice by using Repair Shop Websites. Our sight looks spectacular, and it is already producing results for us. In fact, just this year we had the best January we've had in quite some time. RSW exceeded our expectations, our site looks cleaner and a lot more professional than the other sites we have looked at for local shops in our area. I believe this will definitely give us an advantage over our competition. The real proof has been from customer comments...they have told us about our site and how great it looks. I think we made the right choice, and we are excited to see where our new website will lead us in the future.
Thanks to my Website www.morphisautorepair.com by Repair Shop Wed-sites and the links to search engines on the web., my shop has increased it's customer base with serious customers. Good, understanding Customers are hard to find; however, I have found that those who search the web to find a repair shop, more often than not, are looking for a quality repair for their vehicle. Bargain hunters are a dime-a-dozen, and usually become headaches that are never satisfied until you work on their car for free.
Thank you www.Repairshopwebsites.com for sending me quality customers, looking for quality and honest repairs for their vehicles. And thank you for giving me a web page that looks like a million dollar design.
I just wanted to thank you and your staff for the great job done on our website. It is such a great advertising tool. Our customers always make comments on how professional it looks. Our customers also look forward to check out quarterly specials in our coupon section, in which we intern generate a substantial amount of business. It has helped my business grow significantly in the last 3 years.
I will definitely attest
to the speed of service.
I have been pleasantly surprised by how helpful your technical support can be. I have made a number of requests for custom changes to my site content and you always accommodate me cheerfully. At first I thought they were kidding when they said I could make changes whenever I want. They were not kidding! Every single request was carried out as promised.
I was very skeptical about finding a company to do a website for us. I knew that it was a time that we did one. I wanted it to attract customers and look professional as possible without spending a fortune. After looking at several different companies that designed websites I chose repairshopwebsites.com because of several reasons. There design and set-up was specifically for our industry. The ease in which to get started was great. They were very helpful in answering any questions and gave many good suggestions. Any changes were handled promptly and maybe best of all the pricing was very attractive. I would highly recommend repairshopwebsites.com to everyone in the automotive repair business.
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