FAQ

• Why Do I Need a Website?


• What Role Does the Internet Play in the Repair Shop Business?


• Why Should I Use RepairShopWebsites.com?


• What Kind of Financial Investment Would a Site Require?


• How fast is your Turnaround?


• How Does This Compare to Other Offerings?


• What Features Does Your Service Offer that Your Competitors Don't?


• What is Search Engine Optimization?


• Do I Have to Sign a Long-Term Contract?


• Have You Worked with Any Major Companies?


• What's Your Record for Customer Satisfaction?


• Can I Customize My Website?


• I Have a Company Logo. Can I Use it on my Internet Site?


• My Repair Shop has Multiple Locations - Can I Have One Internet Site with Information for All of These?


• How Quickly Can Your Team Respond to Problems or Questions?


• How Can I Sign Up?

In today's competitive economy, every business needs to find a way to get maximum exposure with minimum expense. A website will make your shop's information available to the estimated 94 million Americans who are online every day.

Simply put - if you don't have a website, you're losing thousands of dollars in potential business.

In the last few years, the Internet has become an increasingly important force for independent businesses. According to Body Shop Business Publisher Jon S. Owens in the Sept.2007 issue, having a website is now "a basic, fundamental business practice. Not having one doesn't necessarily mean you're going to fail, but it can be construed as a sign that you don't desire to succeed long term."

The Internet is a way for repair shop businesses to draw in new customers, and for current customers to get current information about what's going on at the shop. It can also allow a repair shop business to run more quickly and efficiently by having customers submit repair information online.

As the April 2008 issue of Motor Age reports, there's now a "window of opportunity" for independent repair shops to expand their business through the Internet. It's important for these repair shops to start their own websites while this window is still open.

Repair Shop Websites not only handles all technical aspects of setting up a website, but also creates a site that's professional-looking and easy to use.

A poorly-designed website is likely to put off potential customers and cost you potential revenue. Each Repair Shop Website avoids this trap by combining an eye-pleasing layout with thorough yet easy-to-follow content that will have customers coming back again and again.

Our features-packed 1st Gear package is just $99 a quarter, along with a one-time $149 set-up fee, both of which are directly billed to your credit card. Other packages and options are available as you so choose.

Through these different packages, you only have to pay for the features that you want. You're free to switch between different packages whenever you want, and you can even add individual features a la carte. Our goal at Repair Shop Websites is to make your website as effective as possible...while also keeping it simple and easy to use.

After a 10-to-15-minute phone call, we normally have a version of your site online in about 24 hours.

Not only does Repair Shop Websites offer maximum services at about half the cost of our nearest competitor, saving you hundreds of dollars a year but a website offers an instant, current, comprehensive look at your business that's accessible to anyone with Internet access.

Compare that to the cost of a newspaper or television advertisement, both of which are only available to a limited audience within a limited window of time.

Our one-time fee includes site building, registration and search engine optimization. In addition, our services include handling any and all future maintenance and update issues.

We recognize that many of our customers might be uncomfortable using computers. As such, Repair Shop Websites believes in handling all updates and changes to its websites, letting you focus on what's important - your business.

"Search Engine Optimization" is a term used to describe how easily a site is found by keying a term such as "auto repair" into a search engine such as Yahoo! or Google. A site that is properly registered and optimized would rank highly in that list, and likely attract the attention of a visitor.

Repair Shop Websites' design process includes registering your site with these top search engines and optimizing it for the term "auto repair." Many of our customers have achieved top rankings on Google and Yahoo! searches for "auto repair" in their areas.

No. The Repair Shop Websites team believes that quality service should be provided without forcing our customers to make a long-term commitment.

Once you try a Repair Shop Website, you'll want to continue working with us - but you're under no obligation to do so.

Yes. Repair Shop Websites is the official partner of some of the leading suppliers in the industry.

We're glad you asked. Customer Service is an important part of Repair Shop Websites. We stay in contact with our customers, and send out monthly mailings to gather feedback on our services. As you can see on our "Testimonials" page, many of our customers are highly satisfied with our work - and would gladly recommend it to other businesses.

Absolutely! In fact, we will do it for you. We recognize that you have better things to do than try to figure out how to update your website. During the enrollment process, you have the option to modify the text for the "About Us" and "Services Offered" pages, shaping it to your unique business.

If you want to change anything from your initial site, just call us or send us an email, and we will make the changes for you. You may also customize your website by upgrading to the 2nd or 3rd Gear package to add extra features.

Yes - in fact, we encourage it. Adding the logo is easy, and comes with no extra charge.

Yes. For a small, one-time fee, we can create and add map links and contact information for each location on your website.

Repair Shop Websites' representatives are available on the phone during our normal business hours of 8 a.m. to 6 p.m. EST. Changes to the site are usually done within 24 hours, and many are done immediately, while the customer is still on the phone.

Just call 1-866-665-1605 or send an email to sales@repairshopwebsites.com today!