Q   &   A

Why Do I Need a Website?
In today’s competitive economy, every business needs to find a way to get maximum exposure with minimum expense. A website will make your shop’s information available to the estimated 94 million Americans who are online every day.
Simply put – if you don’t have a website, you’re losing thousands of dollars in potential business.

What Role Does the Internet Play in the Repair Shop Business?
In the last few years, the Internet has become an increasingly important force for independent businesses. According to Body Shop Business Publisher Jon S. Owens in the Sept.2007 issue, having a website is now “a basic, fundamental business practice. Not having one doesn’t necessarily mean you’re going to fail, but it can be construed as a sign that you don’t desire to succeed long term.”
The Internet is a way for repair shop businesses to draw in new customers, and for current customers to get current information about what’s going on at the shop. It can also allow a repair shop business to run more quickly and efficiently by having customers submit repair information online.
As the April 2008 issue of Motor Age reports, there’s now a “window of opportunity” for independent repair shops to expand their business through the Internet. It’s important for these repair shops to start their own websites while this window is still open.

Why Should I Use RepairShopWebsites.com?

Repair Shop Websites not only handles all technical aspects of setting up a website, but also creates a site that’s professional-looking and easy to use.
A poorly-designed website is likely to put off potential customers and cost you potential revenue. Each Repair Shop Website avoids this trap by combining an eye-pleasing layout with thorough yet easy-to-follow content that will have customers coming back again and again.

How fast is your Turnaround?
After a 10-to-15-minute phone call, we normally have your site online within 3 business days.

How Does This Compare to Other Offerings?
Repair Shop Websites offers a personalized website designed to bring you new business – and we do so with a setup fee that’s up to 80% lower than our nearest competitors.  We also do so without any contracts, ensuring that all of our customers are happy with our websites.  We offer our sites without high upfront costs and contracts because we’re confident that you’ll remain a Repair Shop Websites customer due to the business your high-quality site will bring.

What Features Does Your Service Offer that Your Competitors Don’t?

Our one-time fee includes site building, registration and search engine optimization. In addition, our services include handling any and all future maintenance and update issues.
We recognize that many of our customers might be uncomfortable using computers. As such, Repair Shop Websites believes in handling all updates and changes to its websites, letting you focus on what’s important – your business.

Do I Have to Sign a Contract?

No. The Repair Shop Websites team believes that quality service should be provided without forcing our customers to make a long-term commitment. Click here for terms and conditions that reference our billing and cancellation policy. Once you try a Repair Shop Website, you’ll want to continue working with us – but you’re under no obligation to do so.

What is Search Engine Optimization?
“Search Engine Optimization” is a term used to describe how easily a site is found by keying a term such as “auto repair” into a search engine such as Yahoo! or Google. A site that is properly registered and optimized would rank highly in that list, and likely attract the attention of a visitor.
Repair Shop Websites’ design process includes registering your site with these top search engines and optimizing it for the term “auto repair.” Many of our customers have achieved top rankings on Google and Yahoo! searches for “auto repair” in their areas.

Have You Worked with Any Major Companies?
Yes. Repair Shop Websites is the official partner of some of the leading suppliers in the industry.

What’s Your Record for Customer Satisfaction?
We’re glad you asked. Customer Service is an important part of Repair Shop Websites. We stay in contact with our customers, and send out monthly mailings to gather feedback on our services. As you can see on our “Testimonials” page, many of our customers are highly satisfied with our work – and would gladly recommend it to other businesses.

Can I Personalize My Website?
Absolutely! In fact, we will do it for you. We recognize that you have better things to do than try to figure out how to update your website. During the enrollment process, you have the option to modify the text for the “About Us” and “Services Offered” pages, shaping it to your unique business.
If you want to change anything from your initial site, just call us or send us an email, and we will make the changes for you. You may also customize your website by upgrading to the Pro+Mobile or Pro+Connect packages to add extra features.

I Have a Company Logo. Can I Use it on my Internet Site?
Yes – in fact, we encourage it. Adding the logo is easy, and comes with no extra charge.

My Repair Shop has Multiple Locations – Can I Have One Internet Site with Information for All of These?
Yes. We can add multiple locations including map links and contact information for each location.

How Quickly Can Your Team Respond to Problems or Questions?
Repair Shop Websites’ representatives are available on the phone during our normal business hours of 8 a.m. to 6 p.m. EST. Changes to the site are usually done within 24 hours, and many are done immediately, while the customer is still on the phone.

How Can I Sign Up?
Just call 1-866-665-1605 or send an email to us today!

Learn More About Our Websites!

Our customers love us

Every person at Repair Shop Websites is invested in getting great results for our customers.  Here are just a few notes we’ve received from happy customers.

Repair Shop Websites is a GREAT company to deal with, their representatives are VERY helpful & courteous. The website I have with them has been very positive for my business. They are great business partner!!!

Allen Wetzel , Wayne Wetzel & Son Auto Repair Center

Well worth the effort to get out of my old service and switch. Thanks to everyone who worked at getting things moved over within the 24 hour period. AWESOME crew.

Jason Hoffman , Utz Tire

Our Industry Partners